Description
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundreds of ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
**Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.**
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
**We are hiring: Support Assistant**
Do you want to be part of an amazing team and deliver outstanding service to our customers? Join us in Campo Bom/RS!
**Your responsibilities:**
✅ Handle customer inquiries via IVR, phone, e-mail, and the "Contact Us" form
✅ Assist with the use of management tools
✅ Record all interactions clearly and systematically
✅ Route requests to the responsible departments when necessary
✅ Help continuously improve processes by identifying opportunities and issues
**What we expect from you:**
Completed high school (a completed or ongoing bachelor's degree is a plus)
Agility, organization, responsibility, and proactivity
Strong communication skills and autonomy
Intermediate knowledge of Microsoft Office
English or Spanish proficiency is a plus
**Details:**
Location: Campo Bom/RS (on-site)
Working hours: 8:20 AM to 6:18 PM
If this resonates with you, don’t wait! Send your resume and join our team! ✨
**Apply now and Vibe with Us!**