Job Summary: Lead, inspire, and develop the team, manage operational routines, and ensure excellence in customer service with a business-oriented mindset. Key Highlights: 1. Inspiring leadership and team development. 2. Strategic business vision and routine management. 3. Customer experience focus and resilience. * Lead by Example: Inspire and motivate the team by modeling the right attitude and professionalism. * Effective Communication: Convey clear information to team members, customers, and suppliers, and provide constructive feedback. * Conflict Management: Ability to mediate and resolve misunderstandings within the team. * Training and Development: Capability to train and develop team members to achieve optimal individual performance. * Business Acumen: Understand performance metrics (sales, costs, profits) and think like a business owner. * Product Knowledge: Understand basic operations, technical specifications, and quality of food and beverages. * Routine Management: Oversee finances, procurement, sales, and hygiene and safety procedures. * Efficiency and Organization: Optimize time, workflow, and ensure service agility. * Customer Orientation: Passion for hospitality and commitment to delivering an exceptional customer experience. * Resilience: Remain steadfast and focused, even in challenging environments. Employment Type: Full-time CLT Compensation: R$3.000,00 - R$3.500,00 per month Benefits: * Meal allowance * Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
