Main Responsibilities * Team Management: Recruit, train, motivate, and lead staff (front-of-house and kitchen), organize work schedules, and foster a productive environment. * Service Excellence: Ensure customers receive high-quality service, manage hospitality standards, and resolve complaints promptly. * Operational Control: Supervise daily restaurant operations, including opening/closing procedures, food quality, and maintenance of hygiene and safety standards. * Financial and Administrative Management: Monitor costs, revenue, cash flow, and inventories (stock), striving to achieve profitability targets set by management. * Commercial Relations: Coordinate supplier relationships, manage procurement, and support marketing initiatives to attract and retain customers.
João Silva
Indeed · HR
João Silva
Indeed · HR
