Junior Credit Recovery Agent

REDE BRASIL Location: Porto Alegre or Canoas (in-person) Salary: R$ 1\.338,06 \+ bonus Benefits: Meal allowance (VA/VR), Transportation al
- Phone customer service
- Basic computer skills
- Meal and transportation benefits

Job Summary: The HR professional will assist in electronic timekeeping administration, hiring, termination, payroll processing, and internal event organization. Key Highlights: 1. Experience in Personnel Administration and electronic timekeeping systems. 2. Support in HR processes and internal event organization. 3. Employee assistance and documentation control. ### **Hilton Porto Alegre Hotel \- Rua Olavo Barreto Viana, 18, Moinhos, Porto Alegre \- RS** ### **Job Responsibilities** * Assist in administering the electronic timekeeping system. * Respond to requests and perform updates in HR subsystems according to the department manager’s and team members’ requirements. * Verify documentation and records of new employees, welcome them on their first day for contract signing, and provide company policies and information. * Perform verifications and entries related to terminations, vacations, payroll, promotions, and transfers. * Organize and archive employee documents and information, both physically and digitally. * Support internal event organization. * Administer the Be a Guest benefits program and the Birthday Program. ### **Supporting Functions** * Prepare discrepancy reports and conduct critical analysis of electronic timekeeping data. * Process new employee onboarding. * Organize and archive documents in employee folders. * Control and submit all necessary information for payroll processing. * Conduct monthly vacation tracking, advise on annual planning, and forward monthly vacation requests to the Finance Department. * Review benefit purchase spreadsheets for employees, apprentices, and interns. * Verify hiring and termination procedures. * Provide in-person and corporate mobile phone support to employees. * Deliver HR policy training during new employee integration on Day Two. ### **Other Duties** * Internalize the company culture and demonstrate knowledge of service standards. * Remain available to respond to employee requests. * Understand brand Hilton quality standards applicable to the department. * Demonstrate a positive attitude, collaboration, and teamwork spirit. * Know fire safety and emergency procedures as per safety training. * Deliver training as required by departmental role and needs. * Support internal event organization under the H4U program, including restaurant events, coffee breaks, hotel birthday celebrations, year-end parties, and Children’s Day events. * Attend monthly departmental communication meetings, acting as an internal consultant. * Request identification cards and time cards. * Draft warnings for department heads. * Control the purchase of new time cards. * Draft letters, declarations, and memoranda. * Collaborate with internal committee activities. * Prepare forms for filing Work Accident Reports. * Draft reference letters and documents requested by former employees. * Manage internal communications for bulletin boards, groups, and internal media. * Maintain mandatory records such as training logs, experience assessments, and performance evaluations. * Verify payroll, including calculation of hotel time and variable payroll components. ### **Knowledge and Skills** * Experience in Personnel Administration. * Experience with electronic timekeeping systems. * Hotel industry experience is desirable. * Currently pursuing a university degree, preferably in Human Resources. * Intermediate-level English proficiency. * Proficiency in computer applications. * Minimum one year of experience in Human Resources. * Excellent verbal and written communication skills. * Flexibility to adapt to varying work situations. * Ability to work under pressure. * Strong planning and organizational skills. * Good interpersonal relationship skills.
João Silva
Indeed · HR