Operational Excellence Analyst

Description

Job Summary: A professional to identify, propose, and structure future processes; support business areas; and document operational workflows, ensuring clarity and standardization. Key Highlights: 1. Experience in process mapping, analysis, and improvement. 2. Analytical ability and systemic view of processes. 3. Proactivity and collaboration in project environments. The Sinosserra Group's story began in 1947: Market vision, quality, and credibility transformed a small automobile dealership into one of the largest and most solid business groups in Rio Grande do Sul. Our aspiration is to be a Group recognized for its long-lasting relationships, delivering complete, high-quality experiences. Under the People and Management pillar, our goal is to ensure an environment that values people—aligned with and engaged in the Group’s strategy, objectives, and values. **We are over 1,000 employees united by the same values: Determination, Respect, Flexibility, Creativity, Strategic Vision, Connection with Innovation, Empathy, Good Humor, Delivery Focus, and Ability to Inspire Trust.** Join a Group that believes in people and grows with them! **\#JoinTheGroup** Together with you, **we are** more **COMPLETE**. **Responsibilities and Duties** * Identify gaps between current processes and the new system’s model. * Propose and structure future processes (TO BE) aligned with ERP functionalities and industry best practices. * Support business areas in adapting workflows, activities, and responsibilities. * Document processes, business rules, and operational workflows. * Support the definition of operational rules and activity standardization across departments. * Identify opportunities for process simplification and improvement during implementation. * Support departmental preparation for ERP implementation waves. * Ensure processes are clear and well-structured prior to training and go\-live. **Requirements and Qualifications** **Technical Competencies:** * Bachelor’s degree completed in Production Engineering, Business Administration, or related fields. * Experience in process mapping, analysis, and improvement. * Experience in documenting processes and operational workflows. * Experience in system or ERP implementation projects is a plus. * Knowledge of process management methodologies and tools (BPM, flowcharts, etc.). * Experience interacting with business areas to gather requirements. **Behavioral Competencies:** * Analytical ability and systemic view of processes. * Organization and attention to detail. * Strong communication skills for interaction across diverse departments. * Ability to facilitate discussions and translate business needs into structured processes. * Proactivity and collaboration in project environments. **Additional Information** **Benefits:** * Birthday Day Off * Health Insurance (Unimed or Doctor Clin) * Dental Insurance (Bradesco Dental) * Meal Allowance or Food Allowance * Transportation Allowance **We are the Sinosserra Group, one of the largest automotive dealership and financial services groups in Rio Grande do Sul.** In nearly 80 years of history, we have stood out in the Rio Grande do Sul market through companies including **Sinoscar (Chevrolet), Guaibacar (Volkswagen), Tramonto Jeep, KIA Sinosserra, Omoda \| Jaecoo Sinosserra, Jetour Sinosserra, Sinosserra Corretora, Sinosserra Financeira, Sinosserra Promotora, ApliCap, and Companhia de Participações Sinosserra (CSC)**. Our achievements reflect strong foundations built on principles such as respect, honesty, transparency, and hard work. Our results reflect a Group prepared to manage crises, develop people, and continuously optimize processes. Our goals are built upon a broad market vision, relentless pursuit of innovation, and care for our people and community. For four consecutive years, we have been certified as one of the Best Companies to Work For, according to the Great Place To Work (GPTW) survey. In 2024, we debuted in two rankings: Best Companies to Work For in Rio Grande do Sul and Best Companies to Work For in Retail Brazil. These achievements reinforce our commitment to strengthening our culture, innovating, recognizing, and caring for our people. *With you,* *we are* *more complete!* *\#JoinTheGroup*