Junior Infrastructure Analyst

Description

Job Summary: Evertec is seeking a Junior Infrastructure Analyst (Monitoring) to join the largest software and financial-market product development company in Brazil. Key Highlights: 1. Leading technology company for the financial sector 2. Focus on innovation, security, and efficiency 3. Culture that values diversity and inclusion Nice to meet you — we are Evertec! Evertec is a company specialized in **technology for the financial sector**, with over 27 years of experience and a presence in 26 countries across Latin America and the Caribbean. Processing over 11 billion transactions annually, we are a reference in solutions that drive digital transformation in the market. We offer a comprehensive portfolio of software solutions, serving financial institutions, enterprises, and fintechs seeking **innovation, security, and efficiency**. Our commitment lies in technological excellence, financial inclusion, and generating sustainable value for customers, employees, and partners — fostering a more connected and accessible ecosystem. Requirements: The Infrastructure team seeks a Junior Infrastructure Analyst (Monitoring) to join our team at the largest software and financial-market product development company in Brazil, where we believe technological innovation inspires progress. This role will be responsible for: Monitoring infrastructure and applications, reviewing alerts and system health indicators. Assisting in identifying service outages or performance degradation, performing initial analysis and documenting information for the technical team. Supporting operations in AWS cloud environments under the guidance of more experienced analysts. Assisting in log and system metrics analysis to identify potential root causes of failures. Supporting the creation or maintenance of monitoring dashboards and alerts. Executing documented operational procedures and contributing to process improvements. Collaborating with infrastructure and development teams to monitor deployments and environment changes. Recording incidents, investigations, and resolutions to enrich the team’s knowledge base. Tracking actions defined in incident Root Cause Analysis (RCA), supporting control and verification of agreed-upon activities with responsible teams. Developing awareness of how failures or performance degradation impact customers, understanding the importance of rapid identification and resolution of issues in critical services. Technical Requirements: Linux knowledge Computer networking DNS HTTP/HTTPS Basic understanding of routers and firewalls Cloud (desirable) Monitoring (exposure or study) Differentiators (not mandatory): Prior exposure to: Monitoring tools (Zabbix, Grafana, Prometheus, or CloudWatch) Docker or containers Git Simple scripts (Bash or Python) Benefits So, do you identify with what you’ve read so far? Then let us tell you what else you’ll find here — beyond a dynamic environment: * Meal or food allowance; * Flexible benefit (Flash); * Health insurance; * Partners for psychological, legal, financial, and nutritional support (CLUDE, C4LIFE, and ASQ); * Psicologia Viva; * Dental insurance; * Daycare allowance; * Allowance for children with special needs; * Fertility assistance; * Extended maternity and paternity leave; * Transportation allowance or Home Office allowance (for remote contracts); * Gympass (Wellhub) and TotalPass; * Flexible working hours; * Life insurance; * Partnership club; * Sesc partnership; * Just dress — no dress code; * Birthday day off; * Beca (education incentive program); * PPR or Bonus — based on goal and result achievement. We value diversity and understand that what truly adds value is precisely diverse ideas and perspectives. Therefore, race, color, religion, gender and gender identity, nationality, disability, sexual orientation, ancestry, or age will not prevent you from joining our team.