Collections Assistant

Description

Job Summary: The professional will perform active collections and debt negotiation, maintain accurate records, and support the department with agility and a focus on recovery targets. Key Highlights: 1. Experience in active collections and recovery of delinquent accounts 2. Excellent negotiation and objective communication skills 3. Resilient profile with a focus on goals and results * Conduct **active collections** from customers with outstanding debts, using strategic and persuasive approaches. * **Negotiate and propose agreements** with flexibility and firmness, ensuring optimal recovery. * Accurately complete **control spreadsheets and forms**, keeping collection history and status always up to date. * Support **other departmental activities** with agility and a collaborative mindset, without losing sight of priority recovery goals. * Work with **discipline and a sense of urgency**, ensuring an active and productive collections pipeline. **Requirements:** * Experience in active collections and recovery of both new and aged delinquent accounts * Excellent negotiation skills, objective communication, and a firm demeanor. * Organizational skills and attention to detail when completing records and controls. * Resilient profile with a focus on goals and results. * Proven track record in recovering difficult credit. **Information:** Permanent CLT contract 44 working hours per week In-person work Monday to Friday in Porto Alegre Salary: R$2.140,00 Meal voucher Wellhub (Gympass) After probationary period: Food allowance Health and dental insurance Employment type: Full-time Compensation: R$2.140,00 per month Benefits: * Health insurance * Dental insurance * Food allowance * Meal voucher * Transportation allowance Education: * Completed high school (Preferred) Experience: * Collections (Mandatory)