Administrative Assistant

Description

Ouro Câmbio operates in Fortaleza, Natal, Recife, João Pessoa, Salvador, São Paulo, and Londrina. With over 20 years in the gold and foreign exchange market, the company has been expanding its operations through service enhancements and opening new branches across Brazil. Our main areas of operation are: * International money transfers via the MoneyGram system, with a network of over 350,000 agents distributed across more than 200 countries and regions; * Gold purchasing; * Domestic and international document and cargo shipping via DHL and FedEx platforms. Requirements: * Completed or ongoing undergraduate studies in Administration, Accounting, Economics, Business Management, or related fields; * Prior experience in administrative and/or commercial roles is desirable. Desired skills: * Organization and proactivity; * Dynamism and strong communication skills; * Proficiency in computer applications; * Negotiation ability; * Good interpersonal relationship skills. Responsibilities: * Provide in-person customer service at the gold purchasing department; * Complete and manage spreadsheets; * Engage in customer acquisition and retention; * Provide customer service via telephone and WhatsApp, according to the departments associated with this role. Benefits: * Competitive market salary; * Meal allowance; * Transportation allowance; * Bonus. Working hours: Monday to Friday, from 9:00 AM to 5:00 PM. Website: https://ourocambio.com/ Job type: Full-time, Permanent CLT contract Compensation: R$1.621,00 per month Benefits: * Food allowance * Meal allowance * Transportation allowance Experience: * Administration (Preferred) * Customer service (Preferred) Work location: On-site