Description
Job Summary:
Backoffice professional responsible for registering, controlling, and analyzing service order data, ensuring SLA compliance and directing maintenance activities.
Key Highlights:
1. Opportunity to work on service order control and analysis.
2. Focus on ensuring SLA compliance and operational efficiency.
3. Involvement in directing preventive maintenance activities.
Requirements:
\- High school diploma
\- Basic Office suite proficiency
\- Minimum 6 months of experience in Backoffice and Telecom
Responsibilities:
\- Register, control, and update service orders in corporate systems.
\- Analyze data and identify process failures or rework.
\- Monitor deadlines and priorities, ensuring SLA compliance.
\- Direct preventive maintenance activities to in-house and third-party field teams, as instructed by the electric power distribution company.
\- Other related duties.
Benefits:
\- Transportation allowance or fuel voucher; Meal voucher; Dental plan; Health insurance
Salary:
R$1\.978,42
Payment: R$1\.978,42 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal voucher
* Transportation voucher
Selection Question(s):
* Driver's license category B
Experience:
* BackOffice (preferred)
Work Location: On-site