Espirito Santo Supervisors Team Leaders Job Listings

Customer Service Representative64149862000258120

Indeed

Customer Service Representative

**Join our team!** We are looking for dedicated and communicative professionals to join our team as **Customer Service Representatives**. If you enjoy interacting with people, have strong communication skills, and are seeking an opportunity at a dynamic and growing company, this position is perfect for you! **Responsibilities and duties** * Answer phone calls, respond to emails, and handle chat messages in a polite and efficient manner; * Carefully listen to customers' needs and concerns and provide appropriate solutions; * Record relevant information and service details in internal systems; * Provide accurate information about company services and policies; * Proactively and effectively resolve customer issues and complaints; * Collaborate with the team to achieve established service and quality goals. **Requirements and qualifications** * Completed high school education (or equivalent); * Previous experience in customer service, preferably in a call center or technical support environment, will be a plus; * Excellent verbal and written communication skills; * Empathy and ability to understand customer needs; * Ability to handle complaints and solve problems efficiently; * Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) will be a plus. **Additional information** * Additional benefits such as transportation allowance and health insurance; * Opportunities for learning and professional development; * Dynamic and collaborative work environment; * Potential for career growth within the company. We are a company specialized in credit recovery and call center services, committed to delivering efficient, ethical, and innovative solutions to our clients. Our work goes beyond numbers: we strive to rebuild connections and establish trust through personalized and human-centered service. Here, we believe that people make the real difference. We value teamwork, collaboration, and continuous development, offering a dynamic, welcoming environment full of opportunities. If you're looking for a place to grow, learn, and make an impact, our team is ready to welcome you. **Join us and become part of a company that believes in your potential!**

R. Dr. Antônio Honório, 70 - Bento Ferreira, Vitória - ES, 29050-770, Brazil

Negotiable Salary

Indeed

Call Center Supervisor

**Join our team!** We are looking for a **Call Center Supervisor** to lead and develop a team. If you have experience managing teams, are results-driven, and possess strategic skills in credit recovery and customer service, this opportunity is for you! **Responsibilities and duties** * Supervise and support the collection team, ensuring established targets are met; * Develop strategies to optimize credit recovery and increase team efficiency; * Monitor productivity and quality indicators, identifying improvement opportunities in collection processes; * Provide continuous feedback and train the team to improve negotiation and customer service techniques; * Analyze performance reports and propose corrective actions to optimize results; * Ensure all interactions comply with company guidelines, maintaining an ethical and professional approach; * Participate in strategic meetings and contribute insights to improve collection processes. **Requirements and qualifications** * High school diploma (preferably pursuing higher education in Administration, Sales Management, or related fields); * Minimum of 1 year of experience in collections and team management; * Leadership, communication, and negotiation skills; * Analytical ability to monitor metrics and performance; * Proficiency in Office suite (Word, Excel, PowerPoint) for data analysis and reporting; * Organized, proactive, and capable of making decisions under pressure. **Additional information** * Opportunity for learning and professional development; * Dynamic and collaborative work environment; * Potential for growth within the company. We are a company specialized in credit recovery and Call Center services, committed to delivering efficient, ethical, and innovative solutions to our clients. Our work goes beyond numbers: we aim to restore connections and build trust through personalized and human-centered service. Here, we believe that people make the real difference. We value teamwork, collaboration, and continuous development, providing a dynamic, welcoming environment full of opportunities. If you're looking for a place to grow, learn, and make an impact, our team is ready to welcome you. **Join us and become part of a company that believes in your potential!**

R. Dr. Antônio Honório, 70 - Bento Ferreira, Vitória - ES, 29050-770, Brazil

Negotiable Salary

SALES SUPERVISOR MDU - VITORIA64147237950209122

Indeed

SALES SUPERVISOR MDU - VITORIA

We are looking for amazing people to work at a company with over 9,000 employees across the country. We operate in the Call Center and Sales markets, offering a challenging and highly motivating environment! Our sites have a young atmosphere, full of learning and collaboration. With modern infrastructure and benefits that value your talent, we ensure you can truly grow here. With over 20 years of tradition and quality, we are pioneers in what we do. In our Contact Center, you will help handle demands from the Claro Group, dealing with customer service, Anatel, technical and financial support. In Trade Marketing, your sales skills will shine both in stores and during direct visits to residences across various regions of Brazil. Here, our focus is always on delivering the best! If you're looking for a place that values quality and innovation, this is your chance! **Responsibilities and duties** **What awaits you on a daily basis:** --------------------------------- * Sell our products in person, always striving to exceed established targets. * Visit and interact with customers in residential complexes, identifying sales opportunities and promoting our products and services. * Conduct negotiations and close contracts, ensuring the sales process follows our company's standards. * Participate in events and promotional activities to increase visibility and attractiveness of our products. **Requirements and qualifications** **We are looking for someone who:** ------------------------ * Thinks and acts from the customer's perspective. * Shows interest and curiosity in getting to know customers, their behaviors and preferences, in order to meet and exceed their expectations; * Has an entrepreneurial spirit and motivation to pursue new business opportunities, focused on results. * Ability to manage time and activities, maintaining accurate records of customer interactions and sales processes. **To join our team, it is essential:** ------------------------------------------------ * Completed high school and being over 18 years old. * Availability to work from Monday to Saturday. * Previous experience in external sales. * Full focus on results — here, we make things happen! **Additional information** Here, you'll find a world of opportunities to develop professionally! Our internal programs are designed to boost your career, with training and continuous support to enhance your skills and knowledge. Working with us means being in a dynamic and collaborative environment, surrounded by an engaged team focused on results. We believe diversity is our strength! It helps us overcome challenges, innovate, and grow together. We think differently and are always seeking the best solutions to provide an unforgettable experience for our customers. And to ensure you have the best experience throughout your journey with us, we offer an attractive benefits package. We want you to feel valued and motivated to reach your full potential alongside us. Check them out: ### **Benefits that make a difference:** * Transportation allowance * Fuel assistance * Meal and/or food voucher * Life insurance * Training programs * Variable compensation * Profit sharing (PPR) * Medical and dental care * Sponsorship of street races * Discounts on products * Day off on your birthday * Partnerships with partner companies * Funeral assistance * Childcare/babysitter allowance * Pet health plan * Wellhub At Brasilcenter, we value an inclusive, diverse, and ethical environment. Here, we make no distinction based on gender, race, sexual orientation, social class, or disability. Everyone is very welcome! How about becoming part of a large company, with more than 10,000 employees spread across Brazil? We have over 25 years of history and are recognized for our tradition, quality, and pioneering spirit. And it is precisely this combination that allows us to always deliver the best, because quality isn't just a detail—it's our main focus here at BCC! We operate in areas such as Call Center, PDV (Point of Sale), and Sales, with teams prepared to meet different demands from the Claro Group. In the Contact Center, we are the company's direct voice, resolving issues in areas such as Customer Service, Anatel, technical support, and Financial BackOffice (responsible for handling financial pending matters), ensuring maximum efficiency and a truly positive experience for every customer. In the Sales area, we are on the streets and inside major retail chains, bringing the best Claro products directly to people, whether in stores or at homes, in various regions of the country. In short, we are where we are needed. And for those who want to grow with BCC, we offer much more than opportunities: we have a young environment, full of energy and inspiration, modern infrastructure, and benefits that go beyond the essentials. Here, your talent is valued and your potential boosted!

R. Dr. Antônio Honório, 70 - Bento Ferreira, Vitória - ES, 29050-770, Brazil

Negotiable Salary

Indeed

ANL TRAINING I

We are looking for amazing people to work at a company with over 9,000 employees across the country. We operate in the Call Center and Sales markets, offering a challenging and highly motivating environment! Our sites have a young atmosphere, full of learning and collaboration. With modern infrastructure and benefits that value your talent, we ensure you can truly grow here. With over 20 years of tradition and quality, we are pioneers in what we do. In our Contact Center, you will help meet the demands of the Claro Group, handling customer feedback, Anatel, technical and financial support. In Trade Marketing, your sales skills will shine both in stores and during direct visits to homes across various regions of Brazil. Here, our focus is always on delivering the best! If you're looking for a place that values quality and innovation, this is your chance! Responsibilities and duties: Responsibilities and duties: * **What awaits you on a daily basis:** Responsible for the initial technical training of new call center employees, managing class participants, updating training data records in corporate tools, conducting ongoing education training, refresher courses and new procedures, creating educational materials for operational use. * **We are looking for someone who:** Has clear and objective communication, teaching ability, empathy, proactivity, results orientation, ease using technological tools, creativity, teamwork, organization and planning. Requirements and qualifications: **To join our team, it's essential:** * Proficiency in Office suite (Excel and PowerPoint) and Canva; * Teaching skills for content development; * Full time availability; * Completed or currently pursuing higher education; * Comfort speaking in public and confidently leading groups with clarity; Additional information: Here, you'll find a world of opportunities for professional development! Our internal programs are designed to boost your career, with continuous training and support so you can enhance your skills and knowledge. Working with us means being in a dynamic and collaborative environment, surrounded by an engaged team focused on results. We believe diversity is our strength! It helps us overcome challenges, innovate and grow together. We think differently and are always seeking the best solutions to deliver an unforgettable experience to our customers. And to ensure you have the best experience throughout your journey with us, we offer an attractive benefits package. We want you to feel valued and motivated to reach your full potential alongside us. Check them out: **Benefits that make a difference:** * Transportation allowance * Meal and/or food allowance * Life insurance * Training programs * Profit sharing (PPR) * Medical and dental coverage * Sponsorship for street races * Discounts on products * Day-off on your birthday * Partnerships with partner companies * Funeral assistance * Childcare/babysitting allowance * Pet health plan * Wellhub At Brasilcenter, we value an inclusive, diverse and ethical environment. Here, we make no distinction based on gender, race, sexual orientation, social class or disability. Everyone is very welcome! Job type: Full-time CLT Pay: R$1,518.00 - R$3,196.33 per month Benefits: * Medical assistance * Dental assistance * Childcare assistance * Profit sharing * Life insurance * Food allowance * Transportation allowance

Rod. do Sol, 3700 - Praia de Itaparica, Vila Velha - ES, 29124-060, Brazil

R$1,518-3,196/month