RECEPTIONIST I

Description

Job Summary: Responsible for attending to customers and guests, performing check-in/check-out procedures, and managing telephone calls in a hotel environment. Key Highlights: 1. Courteous and efficient service to guests and customers 2. Management of guest check-ins and check-outs 3. Collaborative teamwork in a plural and diverse environment RECEPTIONIST I Schedule: 12x36 Working Hours: 10:00 AM to 10:00 PM Salary: 2\.000,00 **Responsibilities and Duties** * Customer service; * Answering internal and external phone calls; * Performing guest check-in and check-out in the system; * Greeting guests, residents, and customers courteously; * Requesting guest documentation during check-in, complying with internal standards and legal requirements; * Providing and delivering apartment keys; * Clarifying or directing general guest inquiries; * Printing statements for verification; * Reviewing each reservation note for the day; **Requirements and Qualifications** * Completed high school education; * Basic computer literacy; * Experience in customer service; * Availability to work on a 6x1 schedule; **Additional Information** The Company Offers: * Competitive salary aligned with the role * Meal allowance: BRL 23.00 per working day * Transportation voucher * Dental assistance * Medical assistance We are a **hospitality services and solutions provider** operating across more than 170 developments nationwide — from north to south of Brazil — delivering **unique experiences**, always in a **responsible** manner toward the environment, our team, and the communities where we operate. **Together with you**, and alongside a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil’s leading hospitality operator — the preferred choice for guests, investors, partners, and talent. **Shall we do this together? Explore our open positions. :)** ##### ***Remember:*** ***our selection processes are completely free of charge and conducted exclusively via our official website*** ***vagasahi.gupy.io******. We never request payment of fees or enrollment in courses.***