Job Summary: Customer service professional responsible for active and responsive communication, cancellation control, and maintaining the active customer portfolio in a dynamic environment. Key Highlights: 1. Active and responsive customer service via phone and WhatsApp 2. Dynamic environment with strategic training programs 3. Opportunity for teamwork and challenges * Active and responsive contact with customers via phone and WhatsApp; * Control of general cancellation requests; * Maintenance of customers in the active portfolio; * Promotion of promotional campaigns; ***REQUIREMENTS*** * Experience in communication via phone, email, and WhatsApp (online environment); * Experience in customer service and telemarketing; * High school diploma or higher education; * Computer skills and proficiency in Microsoft Office; * Strong written and verbal communication skills; * Responsive to rules and instructions; * Challenge-oriented profile; * Motivated and proactive; * Teamwork skills; * Willingness to attend additional courses and training programs; ***WORK ENVIRONMENT*** Work format: In-person A dynamic and challenging environment that implements strategic training programs aimed at innovation and maintaining a leading position in the commercial segment. ***Working Hours***: Monday to Friday - 8:30 AM to 6:00 PM Saturdays - 9:00 AM to 1:00 PM Employment type: Full-time CLT Compensation: R$1.800,00 - R$3.500,00 per month Benefits: * Medical assistance * Education allowance * Life insurance * Meal voucher * Transportation voucher Work location: In-person
João Silva
Indeed · HR
João Silva
Indeed · HR
