Hello :) We are Alloha Fibra, the largest independent company and the third-largest FTTH (Fiber to Home) optical fiber provider in Brazil. We operate a fiber-optic network spanning over 110,000 kilometers and serve more than 1.5 million customers. With nine integrated commercial brands, we are present from north to south across the country and were the fastest-growing fixed broadband provider in Brazil in 2022. Our team comprises over 5,000 employees who share the same purpose: connecting people, ideas, and businesses—promoting digital and social inclusion across Brazil—and united by shared values. We’d love to meet you! #whatshappeningonourfiber #fiberteam **Responsibilities and Duties** * Coordinate the Installation, Customer Repair, and Maintenance teams; * Coordinate other leaders within the Installation department; * Contribute to fostering a healthy and harmonious work environment; * Develop and motivate high-performance teams; * Create reports, build, and present performance indicators; * Participate in management meetings to present departmental results and improvement suggestions; * Monitor and review service provider contracts. **Requirements and Qualifications** * Bachelor’s degree in Telecommunications Engineering or related fields; * Valid Brazilian driver’s license (Category B); * Knowledge of office-based service workflows, including service initiation, dispatch, route management, and scheduling; * Knowledge of FTTH GPON networks; * Strong professional demeanor, proactive attitude, drive for improvement, and commitment; * Desire for continuous learning and career growth; * Excellent interpersonal communication skills for interactions with customers, peers, and team members; * Experience in the telecommunications market; **Additional Benefits** * Medical assistance * Dental assistance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão – PCD dependent support benefit * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (available to those enrolled in Amil health plan) * E-learning platform on the intranet * Tour House: 5%–12% discounts on airfare purchases, hotel reservations, and car rentals * Movida: 10% discount applied to daily rental rates * Samsung Partnership Portal Guided by our purpose—to **connect people, ideas, and businesses, promoting digital and social inclusion across Brazil**—Alloha Fibra is today the largest independent optical fiber group in the country. This achievement is possible thanks to our team of 5,000 professionals committed to **quality and excellence** in everything we do—always focused on delivering the best products, services, and customer support. **We value diversity**, reflected in our employees and customers across all their regional and social dimensions—since we operate in 864 cities across 22 Brazilian states, supported by a fiber-optic network exceeding 140,000 kilometers and serving 1.6 million subscribers. Here, you’ll find one unified team, operating **interconnectedly**, focused on **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way—which transforms our workplace into a collaborative, people-centered, and business-sustainability-driven environment. For more information, visit https://alloha.com/