Description: Job Description We are looking for a Scheduling Assistant to contact customers to schedule the date and time of the activation agent's service. In addition, maintaining an updated customer database to track activations. If you are a detail-oriented professional who delights customers and has a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other related duties according to area needs and leadership direction; * Contact customers to schedule the date and time of the activation agent's service; * Confirm and collect customer data; * Maintain an updated customer database to track activations; * Monitor the activation team’s schedule to optimize customer visits; * Monitor service-level agreements (SLAs), flagging the most critical cases to leadership. What we’re looking for in this opportunity: * High school diploma; * Google tools (Sheets, Docs); * Customer service experience. Preferred qualifications: * Bachelor’s degree completed or in progress; * Proficiency with Google tools (Sheets, Docs). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that fosters personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via Alelo card); * Co-payment health plan; * Dental plan; * Life insurance; * WellHub (GymPass); * Childcare allowance; * Dependent caregiver allowance for persons with disabilities (PCD); * Payroll-deductible loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at higher education institutions. 2601010046291886233