Description
Job Summary:
Support system operations, IT support and infrastructure, troubleshoot issues, assist users, suggest improvements, and implement changes.
Key Highlights:
1. Support system operations and suggest improvements
2. Provide software/hardware support and assistance to users
3. Assist in preparing technical documents and manuals
**Purpose of the Position:**
Support system operations, IT support, and infrastructure to resolve issues and meet user needs.
**General Responsibilities:**
* Support system operations and suggest improvements as identified.
* Support implementation of system changes according to specifications, ensuring system integrity in accordance with development standards and meeting established deadlines.
* Propose solutions, error corrections, implementations, and performance, scalability, and portability improvements for projects under supervision.
* Provide software/hardware support and assistance to local and remote users
* Support area routines and processes
* Assist in preparing technical documents, manuals, operational procedures, and others.
* Log support tickets for all assistance provided.
* Process administrative IT payments and internal IT procedures
Employment Type: Full-time, CLT permanent contract
Compensation: Starting at R$2.400,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Company-provided mobile phone
* Free parking
* Transportation allowance
Work Location: On-site