Description
Job Summary:
Provide support and manage the entire application lifecycle, including activation, usage, and cancellation, as well as follow up on responses to members.
Key Highlights:
1. Will manage the application lifecycle
2. Monitor app usage and activations/deactivations
3. Engage with members regarding CRR, CRA, and ombudsman requests
**Description:**
Provide support, handling matters related to application activation, usage, and cancellation;
Record, track, and enter information into the system to confirm application activation and deactivation;
Track and control monitoring apps for user entries, active users, and canceled users;
Handle and follow up on client member responses concerning CRR, CRA, and ombudsman requests;
Perform other tasks of similar nature, complexity level, and responsibility.
**Compensation Notes:** Not disclosed