Description
Job Summary:
A sales professional responsible for managing leads, scheduling visits, and delivering customer support in a dynamic commercial environment.
Key Highlights:
1. Make the first contact and qualify leads
2. Engage customers and schedule in-person visits
3. Provide responsive and proactive customer support via multiple communication channels
**SOME OF YOUR CHALLENGES:**
* **Make the first contact with leads;**
* **Understand the lead's profile and needs, verifying alignment with our services;**
* **Engage customers and schedule in-person visits;**
* **Collaborate closely with the sales teams at our units;**
* **Provide responsive and proactive support via phone, chat, e-mail, and WhatsApp, addressing inquiries and offering solutions;**
* **Handle Level 1 requests, such as duplicate bill issuance, product information, order status updates, and usage guidance;**
**WHAT WE EXPECT FROM YOU:**
* **Sales-oriented profile;**
* **High school diploma;**
* **Experience in online or in-person sales;**
* **Commitment, proactivity, and attention to detail.**
Employment type: Full-time CLT
Compensation: R$1.686,00 - R$2.500,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work location: On-site