Social Media

Description

Job Summary: Oversee the company's digital presence, strengthening the brand, engaging customers, and supporting promotional campaigns through content creation, online customer service, and social media management. Key Highlights: 1. Support short video recording and dynamic content creation 2. Manage the company's Instagram (posts, stories, reels, etc.) 3. Provide customer service and relationship management via WhatsApp **Job Mission** Oversee the company's digital presence, strengthening the brand, engaging customers, and supporting promotional campaigns through content creation, online customer service, and social media management. **Main Responsibilities** * Support the recording of **short videos and dynamic content** (Reels, Stories, promotional videos, behind-the-scenes footage, product launches, campaigns). * Manage the company's **Instagram account** (posts, stories, reels, comments, and messages). * Provide **customer service and relationship management via WhatsApp**, using professional, friendly, and brand-aligned language. * Support the creation and execution of **promotional campaigns, commercial initiatives, and product launches**. * **Edit recorded videos**, adjusting cuts, captions, soundtracks, text, and visual identity. * Assist in creating **simple scripts**, creative ideas, and content formats. * Monitor social media trends to suggest improvements and new approaches. * Maintain organization of content, schedules, and digital assets. **️ Desired Qualifications** * Comfort appearing **on camera** and communicating effectively. * Basic/intermediate knowledge of **video editing** (CapCut, InShot, Premiere, Canva, or similar tools). * Familiarity with **Instagram (Reels, Stories, Feed)**. * Strong writing and communication skills for WhatsApp-based customer service. * Creativity, initiative, and aesthetic sense. * Organizational skills and responsibility regarding deadlines. **Advantages** * Prior experience as a social media specialist. * Knowledge of digital marketing and promotional campaigns. * Experience working with businesses, brands, or online sales. **Behavioral Profile** * Communicative and creative. * Proactive and committed. * Professional demeanor and empathy in customer service. * Interest in growing alongside the company. **Benefits:** * Salary negotiable. * Transportation allowance (VT). * Meal voucher (VR). * Performance bonus. * Dental plan.