Sales Assistant

Description

Job Summary: We are seeking a dynamic Sales Assistant to support sales activities, serve customers, and manage after-sales processes in a challenging environment. Key Highlights: 1. Support sales activities and provide consultative customer service 2. Maintain customer relationships and resolve commercial issues 3. Focus on communication, initiative, and proactivity Have you ever considered joining one of the best and largest VIA companies in the Northeast? We are looking for talented individuals who want to make a difference! If you are passionate about what you do and seek a dynamic and challenging environment, this is your opportunity. **About the position:** We have an opening for a Sales Assistant to join our team. Responsibilities include supporting sales activities, providing consultative service for the company's products and services, maintaining and strengthening customer relationships, and resolving potential commercial issues during after-sales. **Main responsibilities:** * Monitor sales using the company's internal system; * Organize sales documentation and processes; * Input customer information into the system; * Schedule meetings with qualified leads for sales representatives; * Prepare sales reports specifying sale amounts, responsible salesperson, and key negotiation points; * Occasionally assist sales representatives with daily tasks; * Create and update records for customers, suppliers, carriers, and technicians; * Request and track customer and distribution channel documentation related to orders; * Submit orders for credit analysis and inform sales representatives of analysis outcomes; * Serve customers in person and by phone, forwarding inquiries to the respective regional sales representative; * Track order delivery timelines and merchandise tracking; * Generate sales and inventory reports for management review. **Mandatory requirements:** * Completed high school education; * Strong communication skills, initiative, customer focus, proactivity, negotiation ability, and teamwork capacity; Minimum Education Level: High School (Secondary Education) * Wellhub: access to gyms, studios, wellness apps, and physical activity programs; * Dayoff: a day off on your birthday to celebrate as you wish; * Meal or food allowance (Pluxee card); transportation allowance; life insurance; * Health plan (Hapvida or Amil); dental plan (Hapvida or Porto Seguro);