Collections Assistant

Description

Job Summary: Professional responsible for collecting payments from delinquent customers, negotiating payment terms, and tracking the status of Service Orders. Key Highlights: 1. Previous experience in collections 2. Strong communication and negotiation skills 3. Ability to work under pressure and meet targets Collections Assistant Position Description: * Collect payments from delinquent customers * Upload and organize customer database for collections * Negotiate payment terms * Maintain active contact with debtors (WhatsApp/phone) * Route Service Orders (SO) * Track and update SO status Responsibilities: * Ensure contact and follow-up with delinquent customers * Accurately record interactions and negotiations * Support monitoring and progress of Service Orders Requirements: * Previous experience in collections * Strong communication and negotiation skills * Ability to work under pressure and meet targets * Completed high school