Description
Job Summary:
Work internally at Coca Cola Femsa, providing administrative and commercial support, managing customer service routines, registrations, inventory, and monitoring KPIs and campaigns.
Key Highlights:
1. Internal operations at Coca Cola Femsa
2. Comprehensive administrative and commercial support
3. Management of KPIs and promotional campaigns
Sales Support Assistant \- Passo Fundo
Work internally at Coca Cola Femsa
Temporary position with potential for permanent hiring
Requirements:
* Completed high school;
* Administrative experience in the commercial area is desirable;
* **Technical knowledge**: Intermediate level (Excel, Word, PowerPoint, SAP, and BI)
Responsibilities:
* Handle telephone inquiries from customers and internal teams, providing guidance and forwarding requests.
* Support customer registration and manage merchandising material inventory, controlling inflows and outflows.
* Assist with administrative tasks, such as route updates, requests for registration changes, and generation of orders and bonuses.
* Prepare quotations and provide logistical support for business trips and events, including hotel quotations and document organization.
* Issue and request invoices for promotional items, manage documents (fines, loan agreements, courier packages), and prepare operational reports.
* Monitor KPIs and manage promotional campaigns, sharing information with the sales team.
* Track and report performance indicators, as well as sales, productivity, and service quality reports.
* Monitor and correct customer service and operational processes together with the Call Center and other support areas.
* Use internal systems (SAP, BW, Power BI) for data and indicator analysis and control.
Salary: R$2342.00 \+ Transportation Allowance \+ Meal Allowance: BRL 32.80 per day
Minimum Education: High School (Secondary Education)