Job Summary: Customer service, analysis and validation of documentation for credit processes, and support in credit and collections operations. Key Highlights: 1. Professional growth opportunity 2. Customer service and support 3. Develop and grow within a leading company SÃO JOÃO PHARMACY NETWORK is the largest pharmacy network in Southern Brazil, with over 1,250 stores across the states of RS, SC, and PR, approximately 23,000 employees, and is currently consolidating its leadership further, with an aggressive expansion plan across these states. Join our team and build a successful career! In addition to competitive compensation and benefits aligned with our industry, we offer extensive professional growth opportunities—only possible through the leading pharmaceutical retail network in Southern Brazil, which is actively expanding. **Responsibilities and Duties** * Provide customer service via phone and WhatsApp, offering support and clarifying inquiries; * Conduct verification and analysis of required documentation for credit processes; * Validate and update registration data, ensuring information accuracy; * Consult internal systems for analysis, registration, and tracking of information related to credit and collections operations. **Requirements and Qualifications** * Completed high school education; * Strong verbal and written communication skills; * Experience or exposure to customer service; * Basic computer knowledge, including Microsoft Office suite and ease of use with operational systems; * Flexible availability regarding working hours. **Additional Information** * Meal Allowance (Alelo); * On-site cafeteria/restaurant; * Transportation Allowance; * Unimed Health Plan; * Dental Plan; * Gympass/Wellhub; * Partnerships with Higher Education Institutions; * Pharmacy Discount Program; * SESC Partnership; * Extended maternity and paternity leave (Citizen Company); * Newborn Kit for maternity or paternity leave. The **São João Pharmacy Network** is the largest pharmaceutical retail network in Southern Brazil and the 4th largest nationwide, currently strengthening its leadership position through an aggressive expansion plan. We operate over 1,200 stores across more than 300 municipalities in the three southern states (RS, SC, and PR), supported by over 23,000 dedicated employees committed to caring for people's health. To support this large-scale operation, we maintain two modern operational centers located in Passo Fundo/RS and Gravataí/RS, ensuring greater agility and efficiency in logistics and distribution. **Our Mission**: To enable health and quality of life while guaranteeing business growth and sustainability. **Our Vision**: To be recognized for our ability to serve, grow, and share—valuing people and promoting health sustainably. **Our Values**: Agility, commitment, determination, discipline, teamwork, innovation, resilience, and relentless focus on results. Come develop and grow with us! Accelerate your career with Brazil’s leading southern pharmacy network!!! **\#VemSerSaoJoao**
João Silva
Indeed · HR
João Silva
Indeed · HR
