Description
Job Summary:
A professional responsible for water meter reading and maintenance, connection inspections, customer service, and identification of irregularities.
Key Highlights:
1. Conducting meter reading, inspection, and maintenance
2. Focusing on identifying irregularities and providing customer service
3. Operating service vehicles and safeguarding equipment
**Responsibilities:**
* Perform **water meter reading and re-reading**, inspect connections, and carry out **water supply cutoffs and reconnections** (as per local regulations);
* **Identify and report fraud, leaks, and irregularities** in water and sewage connections;
* **Update customer records**, deliver bills, informational materials, and notifications;
* **Serve customers**, provide information about services, and support customer satisfaction surveys;
* Perform **simple maintenance tasks**, such as replacing water meters, standardizing meter pedestals, and repairs (except in Manaus);
* **Safely operate service vehicles** and safeguard work equipment;
* Comply with standards related to **quality, environment, and occupational safety**.
**Objective:**
Ensure accurate measurement of water consumption, contribute to continuous service improvement, and maintain positive customer relationships.
Minimum Education: High School Diploma (Secondary Education)
Driver's License: Class B