Description
Job Summary:
The professional will welcome clients, conduct initial triage, manage documents, and provide guidance on inquiries, requiring empathy and organizational skills.
Key Highlights:
1. Public service and information management.
2. Requires empathy, resilience, and organization.
3. Proficiency in Microsoft Office Suite and digital systems.
**Job Description:**
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\-Public Service: Welcoming clients. \-Initial Triage: Identifying case urgency for proper routing. \-Document Management and Organization: Verifying documents. \-Information Flow: Guiding clients regarding their questions.
**Essential Requirements:**
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* Education: Completed or currently pursuing a higher education degree.
* Technical Knowledge: Proficiency in Microsoft Office Suite (Excel and Word) and ease of use with digital systems.
* Experience: Prior experience in reception and document management is desirable.
* Empathy: Ability to interact effectively with people.
* Resilience: Maintaining composure and courtesy in high-demand or conflict situations.
* Organization;
* Communication: Clear and concise language.
**Desirable Requirements:**
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**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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INDIFFERENT
**Benefits:**
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Meal allowance
Transportation allowance
Salary advance
Pharmacy benefit plan
Dental plan
**Work Location:**
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Erechim \- RS
**Working Hours:**
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Flexible schedule availability