Description: We are looking for an IT Assistant to join our team and provide technical support to users, ensuring the proper functioning of systems, equipment, and the company's technology infrastructure. We are seeking someone proactive, organized, and interested in learning and growing in the technology field. Main responsibilities: * Provide technical support to employees, resolving hardware, software, and network issues; * Perform installation, configuration, and maintenance of computers, printers, and peripherals; * Assist in network administration, access control, and system updates; * Monitor service requests and record completed support activities; * Help implement improvements and IT projects; * Ensure the proper operation and security of equipment and data. Requirements: * High school diploma (preferably ongoing technical or higher education in IT, Computer Science, or related fields); * Basic knowledge of Windows operating systems and Office suite; * Basic understanding of networking and computer maintenance; * Organized, detail-oriented, and good communication skills. 2510160202251813099