**About Alper Seguros** To protect what matters most, you need people you can trust by your side. That’s why we created ALPER, one of the largest insurance brokers in the country. Here, our clients rely on a team of specialists who constantly seek solutions to guarantee the best alternatives and options in protection for thousands of companies. Through technology, information, in-depth studies, and our specialists’ broad expertise, we guide our clients in making the best decisions. We are the first insurance broker to launch a startup acceleration program, bringing more technology and innovation to our internal processes and to our clients’ success. We hold the GPTW certification for the sixth consecutive year, reinforcing our commitment to providing an excellent experience also for our employees. **Responsibilities and duties** * Daily receipt, via email and/or system, of requests for transactions—including eligibility analysis, reimbursement, and billing for medical, dental, and life insurance plans; * Allocation and cross-checking of all benefits; * Analysis and validation of client-submitted requests, meeting SLA deadlines; * Execution of all types of transactions via insurers’ websites/channels; * Monitoring of registration implementation; * Analysis, monitoring, and resolution of insurers’ feedback rejections; * Maintenance of internal systems/tools with updated data for control and tracking purposes; * Client support—answering questions and providing guidance/solutions when necessary; * Coordination with the Relationship Management team to align possible discrepancies requested by the client and identified in contracts. **Requirements and qualifications** * Completed or ongoing undergraduate degree; * Intermediate Excel skills; * Prior experience in HR (benefits area); * Experience in insurance brokerage firms and/or consulting firms; * Knowledge of benefits administration (Health, Dental, and Life Insurance plans). **Additional information** **Our benefits:** * Medical and Dental Assistance covered by Bradesco Seguros; * SulAmerica Dental Plan at no cost to the employee; * Totalpass: Gym memberships with top-tier fitness centers and exclusive pricing; * Life Insurance; * Meal or Food Allowance; * Transportation Allowance; * Profit Sharing Program (PLR); \- Omni Saúde \- Medication Benefit with monthly coverage (opt-in); \- Meu Pet Club \- Pet care plans with exclusive pricing for your four-legged loved ones (opt-in); * Discounts on Personal Insurance policies for you, your parents, children, and spouse; * Holiday on Insurance Professionals’ Day; * Dr. Alper — our telemedicine service; * Partnerships with language schools, study-abroad programs, universities, and various courses. **Apply now!** At Alper, we do not discriminate based on race, color, religion, gender or gender identity, nationality, disability, sexual orientation, ancestry, or age, as we believe it is highly valuable to share diverse ideas and viewpoints. With different backgrounds and perspectives, our team members truly understand our clients and find the best solutions. **JOIN ALPER!** Innovation is in our DNA, and we are committed to delivering the best experience for our clients—so it’s no different for our talents. At Alper, you’ll find a dynamic, energetic environment filled with people who make things happen. We believe that together we can achieve outstanding results; our purpose and values guide our operations and daily activities. If you’re seeking new challenges and want to be part of a high-performance team offering growth opportunities and extensive learning, this is the place for you. **Learn more about us:** Alper is one of the largest insurance brokers in Brazil. Here, our clients rely on a team of specialists who constantly seek solutions to guarantee the best alternatives and options in protection for thousands of companies. We are a market consolidator, present across multiple states in the country. \+ 26 offices \+ 1,200 employees \+ 20,000 client companies \+ 1.3 million lives managed