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Call Center Customer Service in Equador
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Call Center Customer Service
Equador
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Job Type
Workplace type
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Location:Equador
Category:Call Center Customer Service
Gas Station Attendant64880020318339120
Indeed
Gas Station Attendant
Description: Mandatory prerequisites: * Completed high school education; * Flexibility and availability for frequent travel. Desirable prerequisites: * Strong communication skills and friendliness in customer service; * Organization and responsibility to work across different units; * Prior experience in customer service and/or sales is desirable. * Deliver excellent service via chat and in person; * Greet customers and understand their needs; * Present products and solutions, negotiating deadlines and terms; * Conduct sales and follow up with customers post-sale; * Organize and maintain the workplace; * Open and monitor support tickets in the system, ensuring resolution of requests; * Support daily store operations, contributing to the smooth functioning of the location; * Collaborate with the team, always focusing on continuous improvement! 251220020255789422
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
Negotiable Salary
Attendant - Ferista64860588135809121
Indeed
Attendant - Ferista
Here at Proxxima, we value people who love being on the move, enjoy interacting with others, and are passionate about delivering incredible experiences. **If you are available for travel**, are flexible, communicative, and want to join a company that grows with its people, **this opportunity is for you!** **Responsibilities and duties** * Deliver exceptional service via chat and in person; * Greet customers and understand their needs; * Present products and solutions, negotiating deadlines and terms; * Conduct sales and support customers post-sale; * Organize and maintain the workplace; * Open and monitor support tickets in the system, ensuring resolution of requests; * Support daily store operations, contributing to smooth functioning of the space; * Collaborate with the team, always focusing on continuous improvement! **Requirements and qualifications** **Mandatory prerequisites:** * Completed high school education; * Flexibility and **availability for frequent travel.** **Desirable prerequisites:** * Strong communication skills and friendliness in customer service; * Organization and responsibility to work across different units; * Prior experience in customer service and/or sales is desirable. **Additional information** **Area of operation:** Commercial **Work schedule:** 44 hours per week, from **Monday to Saturday** **Employment type:** CLT – **On-site** **Compensation:** R$ 1,598.76 + Commission **Benefits that make a real difference for you!** Transportation Allowance Meal Allowance Health Insurance (60% covered) SulAmérica Dental Plan Optum – Health and Well-being Life Insurance Partnerships with educational institutions Access to SESI (all regional branches) Access to SESC (Garanhuns – PE) #SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, offering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and above all, a focus on people—who are our greatest purpose. We seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification – Jan 2025 – Jan 2026 * GPTW Diversity Award 2025 – “Young Talents” Category To make this vision a reality, we rely on what matters most: our team. **Grow with us!** #VemPraProxxima
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
R$1,598/month
Talent Acquisition Sr Recruiter64688875488259122
Indeed
Talent Acquisition Sr Recruiter
#### **About Trafilea** Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands. With over $1B\+ in cumulative revenue, 12M\+ customers, and 500\+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose\-driven, digitally native brands. We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint. #### **Why Trafilea** We’re a tech\-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast. We build and scale our own brands. We invest in AI and automation like few others in eCom. We test fast, grow fast, and help you do the same. Be part of a dynamic, diverse, and talented global team. 100% Remote, USD competitive salary, paid time off, and more. #### **Key Responsibilities** The mission of a **Talent Acquisition Sr Recruiter** is to identify, attract, and recruit top talent for the different areas of Trafilea. This involves working closely with the department leadership team to understand their hiring needs, developing and implementing recruitment strategies, and building relationships with potential candidates. * Managing end\-to\-end recruitment for certain senior positions that requires extensive sourcing due to the complex nature of positions * Promote the company's brand and culture to attract top talent. Highlight the organization's strengths and opportunities for growth to potential candidates during interviews. * Work with hiring managers and HR PBPs to understand the specific requirements of each job position, including the skills, qualifications, and experience needed. Coordinate kick off calls with all involved stakeholders. * Attend all tacticals with senior department stakeholders to present position updates in a set format, as well as, joining checkpoint meetings with HM to align current candidates and updates. * Maintain recruitment metrics and provide regular reports to track the effectiveness of the talent acquisition process and make data\-driven decisions. * Attend our daily, weekly, and team meetings as need to present updates, blockers, comments, and insights on positions assigned * 4\+ years of experience as a Tech or Marketing specialized recruiter with deep understanding of sourcing, screening, and selecting candidates for complex positions with picky managers. * Worked with KPIs \& OKRs inside an agile methodology framework with a continuous improvement mindset * Excellent analytical skills with the ability to develop and maintain recruitment metrics and analytics, and use that data to bring insights and propose strategy changes to meet goals. * Curious listener that is not afraid to ask questions with a critical sense for moving candidates forward. * A detail\-oriented very organized person that can at the same time work with a sense of urgency to resolve issues. * A positive team player
State of Paraíba, Brazil
Negotiable Salary
Attendant (1)64522207438594123
Indeed
Attendant (1)
Description: Mandatory requirements: * High school diploma; Advantages: * Good communication and customer service skills; * Ability to work in a team; * Experience in sales and negotiation; * Basic knowledge of Office suite; * Courses in customer service will be an advantage. Provide excellent customer service via chat and in person; Receive customers and understand their needs; Present products and solutions, negotiating deadlines and terms; Conduct sales and follow up with customers after the sale; Organize and maintain the workplace; Open and monitor system tickets, ensuring resolution of requests; Support daily store operations, contributing to the smooth functioning of the space; Collaborate with the team, always focusing on continuous improvement! 251109020218558145
4JJF+MV São Vicente do Seridó, PB, Brazil
Negotiable Salary
Backoffice Call Center64384647015811124
Indeed
Backoffice Call Center
We are looking for new talents to join our team. If you enjoy technology, have an affinity for teamwork, value people, are dynamic and committed to continuous improvement, come be part of our team. **Responsibilities and duties** * Coordinate with all necessary departments to provide the most suitable solutions to complaints. * Handle customer requests arriving through HSM and inbound channels from store and voice (call center) services, addressing and registering them according to the type of request based on the demand. * Open a system ticket for each case and close it once a solution is provided. * Conduct negotiation for reversal/retention according to the current offer matrix for customers requesting cancellation. * Receive and perform initial handling for High-Value customers (monthly fees above R$150.00). * Process approved cancellations of individual contracts. * Apply and/or request financial discounts. * In cases where issues cannot be resolved, forward the request to the responsible department and monitor the end-to-end resolution. * Perform advanced technical procedures upon request to meet customer needs. * Manage and handle customer demands arriving through the **Reputational Backoffice / Resolve Now / Level 2** queue, treating them according to the customer's specific request type. **Requirements and qualifications** **Mandatory prerequisites:** * High school diploma **Desirable prerequisites:** * Strong oral and written communication skills; * Teamwork ability; * Communicative profile; * Dynamic personality; * Courses related to the field. * Basic Excel skills. * Experience in telemarketing/customer service. **Additional information** **Area:** **Customer Experience** **Working hours:** 36 hours per week, from **Monday to Friday** **Employment type:** CLT – **On-site** **Benefits that make a difference for you!** Transportation allowance Meal allowance Health insurance (60% covered) Dental plan by SulAmérica Optum – Health and well-being Creditas – Financial benefits Life insurance Partnerships with educational institutions Access to SESI (all branches) Access to SESC (Garanhuns - PE) #SOMOSPROXXIMA Since 2021, we have had the mission of **bringing people closer to their desires**, offering innovative solutions that improve lives and generate value for society as a whole. We operate with quality, agility, and especially a focus on people, who are our greatest purpose. We are looking for individuals who are **dynamic, authentic, and willing to make a difference**. More than filling positions, we want to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we continue earning certifications: * ISO 9001:2015 * GPTW Certification – Jan 2025 - Jan 2026 * Awarded GPTW Diversity 2025 – Young Talents Category To make this vision a reality, we rely on our most valuable asset: our team. **Grow with us!** #VemPraProxxima
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
Negotiable Salary
Junior Backoffice (Networks and IT)64383302548610125
Indeed
Junior Backoffice (Networks and IT)
Description: Mandatory requirements: * High school diploma. Desired requirements: * Good oral and written communication; * Teamwork skills; * Communicative profile; * Dynamic profile; * Additional courses in networking; * Proficiency in technical English. Responsibilities: * Ensure the proper functioning of the quality management system; * Perform support services in the related area; attend to link customers, providing and receiving information about products and services; handle various pending issues, carrying out all necessary procedures related to them; * Verify and analyze complaints received via calls; * Address requests before forwarding to external teams, aiming for quick and accurate resolution; * Provide feedback and confirm with the customer whether the issue has been resolved after actions taken by BackOffice; * Contact responsible departments to provide user support; * Provide remote support to technicians; * Monitor predefined request deadlines and ensure SLAs are met; * Perform support services in the related area; * Attend to link customers, providing and receiving information about products and services; * Know and comply with quality policy guidelines; * Know and comply with regulatory procedures related to your activity and sector; * Organize individual or shared work environment. Assignments: * Analyze and process received requests; * Add Access Points to maintenance; * Conduct customer feedback. 2511060202271366755
R. Padre Ibiapina, 196 - Centro, Santa Luzia - PB, 58600-000, Brazil
Negotiable Salary
Attendant64383177245827126
Indeed
Attendant
Are you communicative, resourceful, and comfortable interacting with customers? **Then this position is for you!** At Proxxima, we believe in the power of connection and seek talents who make a difference in our customers' daily lives. **Responsibilities and duties** Provide excellent customer service via chat and in person; Receive customers and understand their needs; Present products and solutions, negotiating deadlines and terms; Perform sales and follow up with customers after the sale; Organize and maintain the work environment; Open and monitor support tickets in the system, ensuring demand resolution; Support store operations, contributing to the smooth running of the space; Collaborate with the team, always focusing on continuous improvement! **Requirements and qualifications** Mandatory prerequisites: * High school diploma completed; Advantages: * Good communication and customer service skills; * Ability to work well in a team; * Experience in sales and negotiation; * Basic knowledge of Microsoft Office; * Customer service-related courses will be an advantage. **Additional information** **Field of activity:** Sales **Working hours:** 44 hours per week, from **Monday to Saturday** **Employment type:** CLT – **In-person** **Remuneration:** BRL 1,598.76 + Commission **Benefits that make a real difference for you!** Transportation allowance Food allowance Health insurance (60% covered) Dental plan by SulAmérica Optum – Health and wellness Creditas – Financial benefits Life insurance Partnerships with educational institutions Access to SESI (all branches) Access to SESC (Garanhuns - PE) \#SOMOSPROXXIMA Since 2021, we have had the mission of **bringing people closer to their desires**, offering innovative solutions that improve lives and generate value for society. We operate with quality, agility, and above all, focus on people, who are our greatest purpose. We look for individuals who are **dynamic, authentic, and willing to make a difference**. More than filling positions, we want to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we continue achieving certifications: * ISO 9001:2015 * GPTW Certification - Jan 2025 - Jan 2026 * GPTW Diversidade 2025 Awarded Company - Young Talents Category To make this possible, we count on our most valuable asset: our team. **Grow with us!** \#VemPraProxxima
4JJF+MV São Vicente do Seridó, PB, Brazil
R$1,598/month
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