Description
Job Summary:
Customer service and administrative support professional responsible for appointment scheduling, customer communication, and post-sales service organization.
Key Highlights:
1. Appointment scheduling and customer service for maintenance and inspections.
2. Proactive contact and communication with customers (phone, email, and WhatsApp).
3. Administrative support and document organization.
Grupo Mult is one of the largest vehicle representation groups in the states of Espírito Santo and Minas Gerais.
We seek and value talented individuals—people with personality, determination, and drive.
RESPONSIBILITIES AND ATTRIBUTES
* Managing appointments and providing customer service for scheduling maintenance and inspections;
* Proactive contact and communication with customers (phone, email, and WhatsApp);
* Coordinating technical team schedules and supporting service flow;
* Clarifying post-sales information, including deadlines, costs, and warranties;
* Providing administrative support, organizing documents, and using Office tools;
* Proactive, organized profile with a focus on problem-solving and continuous improvement.
Minimum Education: High School Diploma (Secondary Education)
* Transportation Allowance
* Meal Voucher