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0228 - Branch Manager - Engenheiro Caldas/MG
**Description:** Education Level Bachelor's degree in Administration, Accounting Sciences, Law, Economics, or related fields. Required Certifications and Registrations CPA\-20\. Professional Experience Experience in branch business areas or similar roles in the market, with focus on customer relationship, portfolio management, and development of financial solutions is desirable. Desirable Knowledge Areas Financial products and services National Financial System Financial mathematics General law for micro and small enterprises Corporate legislation Agribusiness Family farming law Rural credit Negotiation People Management Financial business vision Relationship management Customer service orientation Financial mentor Credit cooperative principles Member-focused approach Analytical reasoning Knowledge multiplier People Management Support team development, conduct periodic informal and formal evaluations, promote the development of behavioral and technical competencies necessary for individual and collective growth, identify and facilitate training actions. Branch Management Lead and execute branch planning. Design and implement actions required to maintain and expand the membership base and improve business results within the segment (MC, ISA, etc). Member Experience Across Channels Monitor satisfaction levels and service quality for members using digital channels, self-service, and affiliated networks by creating and analyzing engagement metrics. Promote and influence member usage of digital channels. Propose strategies to improve business outcomes achieved through digital channels. Legal Requirements and Controls Manage risks inherent to branch operations. Be accountable for the branch's financial transactions. Act as the Cooperative's legal representative, addressing legal and business matters across all necessary levels. Financial Consulting to Members Provide financial consulting to members and other stakeholders, both at the branch and during external visits, delivering technical information about products and services to enhance service quality and close negotiations. Ombudsman Management Manage ombudsman requests with the team to resolve issues and ensure member demands are properly addressed. Knowledge Multiplier Act as a facilitator and knowledge multiplier in education initiatives and technical competency development regarding products and business. Community Agent Organize and lead Relationship Programs within the branch. Encourage participation and engagement from members and the community. Establish new partners and supporters. Contribute to project development and monitor all implemented actions. New Member Integration Conduct onboarding of new members, explaining about Sicredi, answering questions, and promoting engagement with cooperative values. \#LI\-SP2 2510260202221834116
QXJ3+6H Engenheiro Caldas, MG, Brazil
Negotiable Salary
Brasil Talent Hub
Receptive Customer Service Position, Monday to Friday
POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…
São Paulo
R$2,000/month
Indeed
Legal Apprentice
### **About the position** We are seeking **Apprentices** to work in the **Legal Department**, providing administrative and operational support to the department’s daily activities. This opportunity is ideal for those seeking their **first experience in the job market**, practical learning, and professional development. ### **Number of positions** 2 positions ### **Work location** R. Líbero Badaró, 488 – Historic Center of São Paulo/SP CEP: 01008\-000 ### **Work schedule** * 1 position for the morning shift – 4 hours per day * 1 position for the afternoon shift – 4 hours per day Total weekly work schedule: **20 hours** ### **Compensation** Salary: **R$ 690.00** ### **Main responsibilities** * Organizing, controlling, and archiving physical and digital documents; * Entering, updating, and verifying data in spreadsheets and internal systems; * Answering phone calls and receiving visitors, providing initial support and directing inquiries; * Assisting with tracking deadlines and administrative routines within the legal department; * Preparing simple reports and updating internal records. ### **Requirements** * Age compatible with the Apprentice Program; * Currently enrolled in or having completed high school; * Basic computer skills (Word, Excel, and email); * Interest in learning and developing within the administrative/legal field. ### **Desired competencies** * Organization and attention to detail; * Strong verbal and written communication skills; * Responsibility and commitment; * Proactivity and eagerness to learn; * Ability to work effectively in a team. ### **What we offer** * A learning-oriented and professionally developmental environment; * Ongoing guidance and mentoring throughout the program; * An opportunity to gain hands-on experience in administrative and legal routines. Minimum education level: Elementary school (1st stage)
Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
R$690/biweek
Indeed
Call Center Operator
**News: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not—join AeC! **Responsibilities**: Phone-based customer service to answer questions and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old Completed high school education Vacancies available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2 workweeks. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer support representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC (Customer Service Center) representative, sales agent, teleoperator, interaction specialist, operator, etc., is considered an advantage. **Here, you’ll find cutting-edge technology and human warmth, innovation, people, and opportunities.** Job type: Part-time, CLT permanent employment Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal voucher * Transportation voucher Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Following the format: @(gmail, outlook, yahoo, icloud).com
R. Santos Fernandes de Sá, 140 - Chonim de Cima (distrito, Gov. Valadares - MG, 35109-000, Brazil
R$1,518/month
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