**Job Description** We are looking for a **Sales Operator** to perform active or receptive customer contact through online communication channels. Follow customer service scripts, guidelines, and procedures. Present information about the company's products or services. If you are a careful professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail towards the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in meetings and organizational commitments when required; * Use individual and collective safety equipment when necessary; * Perform other related duties according to area needs and leadership guidance; * Perform active or receptive contact with customers via online communication channels; * Present information about the company's products or services; * Conduct customer retention calls aiming to prevent cancellations before installation; * Perform budget audits; * Create and/or update customer records in systems; * Follow customer service scripts, guidelines, and procedures. **What we're looking for in this role:** * High school diploma completed; * Skills in sales techniques, negotiation, customer prospecting and retention, as well as basic computer knowledge, customer service, and Digital Marketing; * Basic computer skills. **Will be considered a plus:** * Completed or ongoing higher education with at least 1 year of sales experience; * Knowledge of Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Assistance; * PCD Dependent Assistance; * Payroll Deduction Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions.