**Job Description** We are looking for an **Information Technology Assistant** to provide technical support to users for technical issues related to equipment. If you are a meticulous professional, who delights your customers and has a sense of ownership, Brisanet is the place for you! Let’s sail towards the future! **\#VemSerBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments, when requested; * Update area indicators, when necessary; * Actively participate in meetings and organizational commitments, when requested; * Use individual and collective safety equipment, when necessary; * Perform other related tasks according to the area's needs and leadership guidance; * Provide technical support to users for technical issues related to equipment; * Provide information and clarifications to users; * Receive issues, register occurrence details, forward them to the department with greater expertise on the request, when necessary; * Monitor the service cycle from beginning to end to ensure the issue is resolved. **What we are looking for in this opportunity:** * Computer networks; * Operating systems; * Linux and Windows; * Technical English. **Will be considered a differential:** * Network security; * Google tools (Sheets, Docs). **At the Brisanet Group you will find:** * Work culture that respects and values people; * Internal events addressing diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical environment, meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and Branches via Alelo); * Co-payment Health Insurance; * Dental Plan; * Life Insurance; * WellHub (GymPass); * Childcare Assistance; * PCD Dependent Benefit; * Payroll Deduction Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions.