Job Summary: Hotel reception professional fluent in English to perform check-in/out, accommodate guests, and manage their requests. Key Highlights: 1. Experience in hotel reception 2. Fluency in English and Spanish desirable 3. Personalized guest service Description: * Completed or currently pursuing a bachelor's degree. * Experience in a hotel reception role. * Fluency in English; Spanish is desirable. * Proficiency in Microsoft Office suite. * Knowledge of the OPERA operating system. * Greet and accommodate guests, presenting negotiated contractual terms—including payment methods and booked services—collecting identification and service contract documents, and escorting guests to their reserved rooms. * Perform check\-in and check\-out procedures. * Present hotel facilities and services according to personalized guest service standards. * Answer telephone calls clearly to address guest inquiries. * Receive guest requests in person or by phone, and contact relevant departments or personnel to fulfill those requests. 2512180202551353862
João Silva
Indeed · HR
João Silva
Indeed · HR
