Receive physical returns, handle own invoices and return invoices, request cargo releases. Handle returned products, attend requests for pickup and return. **Responsibilities and Duties** * Ensure end-customer satisfaction by granting credit upon issuance of the return invoice; * Perform daily system verifications; * Dispose of merchandise; * Monitor daily returns and carry out necessary actions; * Place purchase orders when cargo discrepancies occur; * Report anomalies in the department; * Inspect trucks and verify returned merchandise and related documentation; * Contact customers in case of incorrect NFD issuance; * Receive and analyze all returns from the Head Office; * Complete control letters and active management tools used in the department; * Keep the workplace clean and organized by periodically performing the 5S routine to maintain hygiene and optimal working conditions. **Requirements and Qualifications** Completed High School Education **Additional Information** Attendance Bonus: 11.5% Meal Allowance: R$ 425.00 Internal Meal Voucher: R$ 575.00 Health Insurance Plan Dental Insurance Plan Transportation Voucher Childcare Assistance for Mothers Educational Incentive Founded in 1985 in Ouro Verde de Goiás by brothers José Ricardo and Wilson de Oliveira, Rancheiro began with Rancheiro Coffee Pillow (roasted and ground) and quickly gained regional prominence. The company grew through acquisitions, obtained ABIC certification, and launched the gourmet Qualycream line, maintaining strict adherence to Good Manufacturing Practices. It produces its own capsules and premium coffees. Under the presidency of Ricardo Ander de Oliveira, it expanded into biscuits in 2015, starting with coconut doughnuts—now its flagship product and Brazil’s best-selling doughnut. This was followed by wafers, cookies, filled biscuits, and cream crackers. The entire biscuit line is free from animal derivatives, meeting vegan diets, lactose restrictions, and APLV requirements. With strong presence at points of sale and a focus on quality, Rancheiro has established itself as a recognized brand of coffee and biscuits, supported by employees, customers, and suppliers.