OPERATIONS LEADER.

Job Summary: We are seeking a professional with experience in the field and flexibility in working hours to work under a contractual arrangement. Key
- Experience in the field
- Flexibility in working hours

Opening technical service tickets during on-call shifts; handling incidents; contacting police via COPOM when necessary; conducting tests, implementations, and maintenance alongside technicians; providing customer support regarding alarm system operation; viewing and recording customer images; managing alarm system activation/deactivation, communication failures, battery failures, and power outages; registering procedure forms in the monitoring software. Familiarity with Sigma Cloud and Imagem systems is desirable. Strong communication skills. Availability for weekend shifts is required. Schedule: 12 x 36 shift — From 7:00 AM to 7:00 PM Compensation: R$2.400,00 — R$2.700,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal voucher * Transportation voucher Work location: On-site

João Silva
Indeed · HR