Senior Software Engineering

Description

Job Summary: We are seeking a Software Engineer to act as a key contributor in evolving self-service solutions and digital experiences, ensuring scalability, automation, and usability for internal customers. Key Highlights: 1. Develop and automate solutions on ServiceNow 2. Actively participate in innovative architectural decisions 3. Promote DevSecOps culture and agile mindset Itaú is Brazil's most valuable brand, the best company to work for according to Great Place to Work, and the largest bank in Latin America. We impact over 98 million customers daily across 18 countries. We are made of people, and we believe that having a team with diversity in origins, cultures, beliefs, experiences, ethnicities, disabilities, genders, sexual orientations, and generations broadens perspectives and contributes to an environment of respect and appreciation for differences. Act as a key contributor in evolving self-service solutions and digital experiences for end users. Deliver products with high levels of automation, scalability, and usability, promoting operational efficiency and satisfaction among internal customers. Squad Mission: Improve end-user support by offering self-service options, communication channels, automation, and intuitive interfaces. We are looking for a software engineering professional who wants to grow and learn, share knowledge, collaborate, and innovate—delivering value to all our customers. In this role, you will: * **Develop** solutions on ServiceNow, ensuring scalability, quality, and adherence to platform rules. * **Automate** support processes by creating workflows that increase efficiency and reduce manual effort. * **Integrate** systems using REST APIs, ensuring security and performance. * **Monitor and optimize** pipelines and interfaces, ensuring stability of critical solutions. * **Guide** teams and peers, disseminating best practices and preventing technical risks. * **Actively participate** in architectural decisions, proposing innovative and sustainable solutions. * **Collaborate** with Product Owners and designers to deliver intuitive, user-centered experiences. * **Promote** DevSecOps culture and agile mindset within the squad. * Focus on ServiceNow * AWS (Gateway, EC2) * REST integrations * Agile methodologies **As an Ituber, you get:** * Transportation Allowance * Meal Voucher (restaurants) / Food Voucher (supermarkets) * Health Plan (Fundação Saúde Itaú **or** Central Nacional Unimed) * Dental Plan (Odontoprev **or** Interodonto) * Life Insurance * PLR – Profit and Results Sharing (subject to bank performance) * Private Pension * Exclusive discounts on our financial products * Extended maternity and paternity leave * Daycare / Babysitter Assistance (for parents) * Study Incentive * Wellhub or TotalPass * Access to Itaú Leisure Clubs (Guarapiranga / Itanhaém and São Sebastião) \+ Additional benefits you may learn about during the process * Learn more about our culture: https://www.itau.com.br/relacoes\-com\-investidores/noticias/cultura\-itubers\-e\-nosso\-novo\-conjunto\-de\-valores/ (opens in new window) (opens in new window)* We encourage applications from people with disabilities for all positions; therefore, feel free to apply to roles marked as exclusive or non-exclusive for people with disabilities. We are committed to inclusion and value diversity. **\#JoinItaú \#BeAnItuber**