Embu das Artes Customer Service Call Center Job Listings

Telemarketing Operator Position (Outbound)

About the position We are looking for an intern to work in the sales and outbound customer service area! If you are communicative, enjoy working with people, and wish to develop your commercial skills, this may be the ideal opportunity for you. Requirements: ? Currently enrolled in high school (availability to study in the morning or evening shift) ? Good communication skills and proactivity ? Interest in sales and customer service ? Must be at least 16 years old and up to 18 years old Responsibilities: ?? Conduct outbound customer service ?? Present products and services ?? Clarify doubts and provide support in decision-making Schedule and Location: ? Schedule: 2:00 PM to 8:00 PM ?? Av. Domingos de Morais 1429 - Vila Mariana - SP ?? Intercom No. 2 Benefits: ?? Monthly stipend of R$ 900.00 ?? Sales bonus ?? Food basket ?? Transportation voucher ?? Meal area

São Paulo

R$2,000/month

Receptive Customer Service Position, Monday to Friday64762744011011121

Brasil Talent Hub

Receptive Customer Service Position, Monday to Friday

POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…

São Paulo

R$2,000/month

Brasil Talent Hub

Receptionist Position

Job Details Employment Type: CLT (Permanent) Professional Area: Customer Service – Telephone Operators/Receptionists Working Hours: 36 hours per week Work Schedule: Monday to Saturday: 4:45 AM to 11:00 AM (15-minute break) – Rotating Saturday and Sunday shifts Salary: BRL 1,200.00 – BRL 1,600.00 Benefits Transportation Allowance; Weekly Rest Day Pay (DSR); Responsibilities and Duties Provide in-person, telephone, and digital customer service to students and visitors; – Register users, sell plans, and manage access control; – Maintain an organized and welcoming reception area according to established standards; – Support the unit’s commercial and administrative teams; – Participate in relationship-building initiatives and promotional campaigns; – Ensure a positive experience at all student touchpoints. Requirements and Qualifications Clear and Motivational Communication; – Empathy and Emotional Intelligence; – Clear and Motivational Communication Employment Regime CLT (Permanent)

São Paulo

R$2,000/month

Telesales Position – Morning Shift, No Experience Required64687528052353123

Brasil Talent Hub

Telesales Position – Morning Shift, No Experience Required

Have you ever considered working for a dynamic company with an innovative spirit? Join us! Responsibilities You will be responsible for conducting consultative calls with potential customers interested in mobile telephony products. Your role includes clarifying doubts, guiding customers through procedures, pricing, and negotiating terms where applicable, as well as overseeing the entire process until deal closure. FIXED SALARY! Salary: BRL 1,522.00 + Commissions and bonuses; BENEFITS: Transportation allowance (paid in cash); Meal voucher; Active career development plan; Work schedule: 6 days on / 1 day off (fixed Sunday off); Working hours: Morning and afternoon! Work location: Downtown São Paulo Requirements – Sales experience is not required Strong prospecting and communication skills Excellent communication skills Active listening skills Working Hours Part-time, mornings only Employment Type CLT (Permanent)

São Paulo

R$2,000/month

Sales Telemarketing Customer Service Operator Position64606063690498124

Brasil Talent Hub

Sales Telemarketing Customer Service Operator Position

Konecta is looking for dedicated and communicative professionals to join our team as a Receptive Cross-Selling Telemarketing Operator in the Telecommunications Sector. If you are passionate about interacting with customers and delivering high-quality support, this is the perfect opportunity for you! As a Receptive Cross-Selling Telemarketing Operator, you will be the point of contact between our customers and the company, ensuring all their questions are answered efficiently and courteously. Your role will be essential in maintaining customer satisfaction and trust, providing an exceptional service experience. What We Offer: Salary + Variable pay; Transportation allowance; Meal voucher; Medical and dental insurance; Life insurance; Childcare allowance for children up to 24 months old; Discounts with universities and educational institutions; Opportunities for professional growth and development; TotalPass; SESC partnership; Ongoing training and development; Friendly and dynamic work environment. Further job details: Work Location: CENTRO/SP Work schedule: 6x1 (days off alternating between Saturdays and Sundays); Daily workload: 6 hours 20 minutes per day; Ideal for balancing with studies or another job ;) We are seeking professionals with: Excellent written communication skills in Portuguese, with strong grammar and spelling. Ability to effectively solve problems and find satisfactory solutions for customers. Proficiency in using computers, digital tools, and fast typing skills. If you're ready to make a difference in customer service and want to grow within a multinational company with purpose, mission, and identity, apply now! We look forward to learning about your profile and seeing how you can contribute to our shared success!

São Paulo

R$2,000-2,500/month

Senior Cloud OpenShift Consultant64991745723395125

Indeed

Senior Cloud OpenShift Consultant

In this role you will be challenged to apply your skills and knowledge to provide direct support for critical environments and help ensure the stability of services by performing dedicated support activities, engaging in automation activities, issue remediation, and performing root cause analysis (RCA) to maximize uptime and reduce costs for enterprise customers. You will consistently rely on your knowledge of production support and your background in dev\-ops processes, including incident/change/problem management, call triaging, and critical issue resolution procedures. You will collaborate with our customers, internal teams, architects, and Site Reliability Engineering teams to troubleshoot complex and challenging issues. This position extends well beyond product support as you will be a trusted partner to our enterprise customers by offering developer\-to\-developer assistance for cloud\-native service development and architecture; you will work closely with junior and senior engineers and developers, fixing and improving code and identifying automation opportunities. You'll partner closely with development engineering teams and work alongside some of the brightest developers in the open source community. You will also work with Red Hat’s key strategic cloud partners to jointly solve customer Multi\-Cloud issues. What you will bring:* Support Red Hat’s customers using our OpenShift Ecosystem running on different Hybrid Cloud solutions (public providers including Azure, AWS, Google and also on premise deployments) * Actively support and provide guidance to other Red Hat engineers dealing with more complex issues * Resolve Red Hat’s customers issues across different components such as Logging (Elasticsearch, FluentD, Kibana), Monitoring, Networking (SDN / OVN kubernetes), Storage, Service Mesh/Istio * Be a regional / global subject matter expert on one of the above mentioned OpenShift components * Diagnose and troubleshoot complex technical problems, often going through product code, to identify the root cause * Constantly work on your skills so you can keep up with the latest technology trends as well as new products and features in Red Hat’s portfolio * Build on your expertise by going through intensive onboarding, which includes taking RHEL and Openshift Certifications, such as Red Hat Certified Engineer (RHCE), Containers \& Kubernetes (DO180\)/Operating a Production Kubernetes Cluster (DO280\), Scaling Kubernetes Deployments in the Enterprise (DO380\) * Consult the customer cases with in\-house support engineers and developers to promote creative solutions and improve customer experience * Contribute to the global Red Hat knowledge management system * As a part of your professional development, you can collaborate with your colleagues on different projects outside of your day to day work, contribute to the success of the global team and / or contribute to OpenSource community and product code What you will bring:* Excellent communication skills, ability to analyze and effectively resolve customer's issues * Previous experience configuring and troubleshooting OpenShift or Kubernetes and one of its components such as (Logging, Monitoring, Networking, Storage, Service Mesh) * Previous professional Linux system administration experience * Passion for problem\-solving and investigation of the customer and technical problems * Ability to work with conflicting priorities, take initiative, and maintain a customer\-centric focus * Team player attitude, open\-minded and collaborative approach * Ability to read code in one of the following languages (Python / C / C\+\+ / GoLang, Java), interest in deepening the knowledge of GoLang * Practical experience with developer tools for code management (git, GitHub, GitLab) and bug tracking systems (Bugzilla, Jira etc) * Thirst for knowledge, ability to further grow and enhance your technical/interpersonal skills About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community\-powered approach to deliver high\-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40\+ countries, our associates work flexibly across work environments, from in\-office, to office\-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application\-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Regional Investigations Manager for North America & Latin America64991745689859126

Indeed

Regional Investigations Manager for North America & Latin America

**We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. **PURPOSE AND OBJECTIVES** The Office of Ethics and Compliance (OEC) is a part of the board area of SAP’s Office of the CEO (OCEO), and the Group Chief Compliance Officer (GCCO) and Head of OEC Vivianne Gordon\-Pullar reports directly to SAP CEO Christian Klein as well as the Audit Committee of the Supervisory Board. Our mission is to advance SAP’s business goals by promoting a culture of integrity. OEC focuses on helping SAP to ‘Win the Right Way’ by providing the guidance and training that enables employees to reject bribery, corruption, and fraud. OEC helps to protect SAP’s business by mitigating the risks of non\-compliance, and this includes investigating all instances of potential or suspected bribery, corruption, or substantial fraud. The role of Regional Investigations Manager for North America \& Latin America (NA/LATAM) will report to the Global Head of Investigations who reports to the GCCO. The Regional Investigations Manager NA/LATAM will actively work towards ensuring operational excellence, e. g. Senior Management reporting, process improvements, and strive for quality concerning investigations in the area of but not limited to substantial fraud, bribery, and corruption and will work closely with the regional Field Compliance Officers, the other investigations regions teams, their managers and the entire OEC team, as well as external counsel conducting investigations at OEC’s direction. **EDUCTION AND QUALIFICATIONS/SKILLS AND COMPETENCIES** * Bachelor’s or Master’s degree or equivalent education * Demonstrated experience in conducting and managing complex compliance\-related corporate investigations * Demonstrated experience in managing regional or global portfolio of corporate investigations, including multi\-jurisdictional investigations * Strong grasp of a corporate code of conduct, business ethics policies, and current compliance practices * Outstanding writing and communication skills * Demonstrated ability to navigate complex issues * Substantial experience in managing international, diverse, and virtual teams with sensitivity to cultural differences is desirable * Excellent collaboration skills * Fluency in English is imperative; fluency in Portuguese or Spanish is also imperative. **EXPECTATIONS AND TASKS** * Conducts, leads, and supervises complex and comprehensive investigations into bribery, corruption and significant fraudulent activity. * Monitors and supervises the NA/LATAM team * Responsible for all region\-related investigation matters and special tasks. * Executes all management responsibilities and people management tasks for his/her area. * Builds strategic partnerships with key decision makers internally and externally in the region and globally. * Responsible for all operation\-related matters per area of responsibility. * Investigation plan review and investigation assignments per area of responsibility. * Overall accountability of quality assurance and timelines per area of responsibility especially for investigation reports and keeping the case management system up to date on investigations. * Provides advice and supports in investigations and team specific areas as needed. * Interacts, communicates, and cooperates with internal and external parties and provides advice and support in specific areas as needed; and executes functional and business strategies. * Provides timely responses to requests for information from the Investigations Operations Team. * Promotes the process identifying and documenting root causes contributing to the underlying misconduct and reporting such to relevant stakeholders. As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team. You are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers and manager. You will look for opportunities to coach and recognize employees directly and provide justin\-time feedback so that employees can reflect on your input immediately. You report to the Global Compliance Officer \- Head of Investigations. **WORK EXPERIENCE** * At least 5 years of work experience in legal and/ or compliance organizations * Solid investigation experience, including deep end\-to\-end knowledge of investigative processes and techniques * Legal experience a plus * CFE certification a plus **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end\-to\-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose\-driven and future\-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well\-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e\-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. **AI Usage in the Recruitment Process** For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 441753 \| Work Area: Administration \| Expected Travel: 0 \- 10% \| Career Status: Management \| Employment Type: Regular Full Time \| Additional Locations: \#LI\-Hybrid

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Gas & Power Commercial Support Analyst64991745604482127

Indeed

Gas & Power Commercial Support Analyst

São Paulo, Brazil **Job Family Group:** Trading Jobs **Worker Type:** Regular **Posting Start Date:** January 2, 2026 **Business Unit:** Trading and Supply **Experience Level:** Early Careers **Job Description:** **What’s the role** Shell Energy Brasil is the company’s trading arm responsible for being the single customer and market interface for downstream power, gas, and environmental products activities in Brazil. This role reports to the Gas and Power Settlements Coordinator, within the Americas Trading \& Supply organization. As a Settlements Analyst, you will be responsible for ensuring the integrity and efficiency of gas and power contract settlement processes, acting as a key link between commercial, operational, and regulatory teams. This role requires a strong focus on process automation, data analysis, and the ability to lead effective continuous improvement initiatives. **What you’ll be doing** Responsibilities and Main Activities: * Order\-to\-Cash Execution: ensure all closed gas and power deals are registered in settlement tools and sent for billing or payment processing, guaranteeing their completion, accuracy, and compliance with contractual terms and company policies. * Billing and Payments Oversight: guarantee timely payments to suppliers and perform quality assurance on billing and payment activities, including those handled by third parties. * Customer and Counterparty Support: Serve as the primary contact for counterparties regarding ongoing contracts and settlements. Open and track claims and disputes, acting as Resolution Owner (RO) for settlement\-related issues. * System Utilization: Maintain Settlements systems and tools, ensuring they are up\-to\-date and functioning correctly. Assist in the implementation and testing of system upgrades and enhancements. * KPI Monitoring and Reporting: prepare and distribute regular reports on settlement activities, including status updates, performance metrics, root cause analysis, issue resolution and long\-term improvements. * Regulatory Reporting: deliver accurate and timely regulatory reports under commercial support responsibility. * Commercial Support: Support and collaborate with the Commercial team in new contracts, deals, and projects, ensuring successful implementation. * Cross\-Functional Collaboration: work closely with teams in Tax, Legal, Finance, Treasury, Scheduling, and Commercial to ensure end\-to\-end settlement processes are aligned and efficient. * Process Automation \& Data Analysis: identify opportunities for automation and lead continuous improvement initiatives. Analyze data to enhance settlement performance and support decision\-making. * Maintain standard procedures (SOPs) and effective controls. * Records \& Data Management: maintain high standards in data quality, privacy, and security across all settlement activities. * Comply with Shell Policies and Rules and ensure 100% completion of mandatory training. **What you bring** * Must have legal authorization to work in the Brazil on a full\-time basis for anyone other than current employer * Bachelor's degree with 2 or more years of experience in the Power or Gas sectors * Familiarity with Brazilian energy market regulations and settlement practices * Strong commitment to Shell’s values and continuous improvement culture * Advanced analytical and solving problem skills, with experience in data visualization and proficiency using Excel, Power BI, Power automate and similar tools * Attention to detail and accuracy in data management * Strong stakeholder engagement, collaboration, and teamwork mindset * Learner mindset, adaptability to constant changes and ability to prioritize * Fluent in English and Portuguese, Spanish is an advantage * Position based in São Paulo\-SP **What we offer** You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. * Progress as a person as we work on the energy transition together. * Continuously grow the transferable skills you need to get ahead. * Work at the forefront of technology, trends, and practices. * Collaborate with experienced colleagues with unique expertise. * Achieve your balance in a values\-led culture that encourages you to be the best version of yourself. * Benefit from flexible working hours, and the possibility of remote/mobile working. * Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. * Take advantage of paid parental leave, including for non\-birthing parents. * Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. * Grow as you progress through diverse career opportunities in national and international teams. * Gain access to a wide range of training and development programmes. **We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal****.** **Shell in Brazil** **Who We Are** Shell is a global group of energy and petrochemical companies, employing 103,000 people and with operations in more than 70 countries. We use advanced technologies and take an innovative approach as we seek to help the world build a sustainable energy future. Shell is a customer\-focused organisation, serving more than 1 million commercial and industrial customers, and around 33 million customers daily at more than 47,000 Shell\-branded retail service stations. **Our approach** Powering Progress sets our strategy to become a net\-zero emissions energy business by 2050, generating value for our shareholders, our customers and wider society. As we move forward on this journey, we will power lives and respect nature while maintaining our core values of honesty, integrity, and respect for people. **Our values** At Shell, we share a set of core values – honesty, integrity and respect for people – which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations. * \- **DISCLAIMER:** Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Site Reliability Engineer (SRE)64991745555841128

Indeed

Site Reliability Engineer (SRE)

**Why join us?****Handoff is the AI agent that runs a construction company.** We help remodelers automate estimating, streamline operations, and win more work \- backed by real\-time cost data, intuitive design, and workflows that “speak contractor.” With over 10,000 monthly active users and $6B in annualized project volume already flowing through our platform, we’re becoming the trusted partner for the people who build our homes. We are backed by $25M\+ raised from Y Combinator, Initialized, and Greycroft. Our team is distributed across hubs in Austin, São Paulo, and Buenos Aires, and we are deeply focused on building intuitive, high\-impact solutions that make a real difference for our users. **Site Reliability** **Engineer at Handoff** You will own and elevate the reliability, scalability, and observability of Handoff’s platform. This is a hands\-on role focused on preventing incidents, improving system resilience, and enabling fast, safe product development. You’ll work closely with Backend, Fullstack, Data, and AI engineers to ensure our systems are production\-ready, observable, and built to scale, while keeping a strong focus on user impact and developer velocity. This is not a pure ops role. We’re looking for someone who thinks like an engineer, codes regularly, and partners deeply with product and engineering teams. ### **What you'll do** * Define and implement SLIs, SLOs, and error budgets for critical services, making reliability visible and measurable across the org. * Design, build, and maintain monitoring, logging, and alerting systems that surface real issues without unnecessary noise. * Lead and participate in incident response, owning detection, coordination, communication, and resolution. * Partner with engineers early in the design phase to improve reliability, scalability, and production readiness. * Improve CI/CD pipelines, deployment strategies, and rollback mechanisms to enable fast and safe releases. * Automate operational tasks and reduce toil through tooling, scripting, and infrastructure\-as\-code. * Ensure backup, disaster recovery, and failover strategies are defined, documented, and tested. * Monitor infrastructure performance and costs, proposing optimizations that balance reliability, speed, and efficiency. * Create and maintain runbooks, incident procedures, and reliability documentation to support team scale. ### **About You** * Strong experience as an SRE, Platform Engineer, DevOps Engineer, or similar reliability\-focused role. * Solid understanding of reliability fundamentals, availability, latency, error rates, throughput, durability. * Hands\-on experience with cloud platforms like AWS, GCP, or Azure. * Deep familiarity with observability tools such as Prometheus, DataDog, Grafana, OpenTelemetry, or similar. * Strong debugging skills and comfort working in high\-pressure production incidents. * Experience improving CI/CD pipelines and release safety. * Ability to write production\-quality code or scripts in languages like Python, Go, or Bash. * Experience with infrastructure\-as\-code and automation. * A pragmatic mindset that balances reliability with product velocity and real\-world constraints. * Strong communication skills and comfort collaborating across engineering, product, and leadership. * Comfortable in a fast\-paced environment, you’re quick to adapt to changing priorities and balance rapid iteration with high\-quality outputs. ### **What we offer** * \\uD83D\\uDCB8 Competitive **salary in USD** * \\uD83D\\uDCB0 Attractive **stock options** * \\uD83C\\uDF34 **Unlimited PTO** * \\uD83D\\uDE9B Relocation **allowance** * \\uD83D\\uDC68‍\\uD83D\\uDCBB **Top\-notch** equipment * \\uD83E\\uDDF3 **Team offsites around the world** \- we've already been to more than 5 countries! If you’re motivated by owning reliability end\-to\-end and shaping infrastructure decisions that impact customers every day, we’d love to hear from you.**Please note that we will only consider applications submitted in English.**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

Parking Operator

We value diversity and are committed to inclusion. All of our positions are open to people of all backgrounds, fostering an environment where differences are respected and celebrated. Join us! **Responsibilities and duties** **Responsibilities and challenges** * Immediately register every vehicle entering the parking facility; * Verify whether customers are authorized users, monthly subscribers, or residents, and confirm that the customer possesses valid identification credentials; * Inform customers about parking procedures and regulations—including grace periods, fees, location details, and other relevant information—with consistent emphasis on courteous user reception; * Monitor for jammed or malfunctioning ticket dispensers, and retrieve tickets manually if the Ticket Deposit Box is full; * Properly store vehicle keys in key cabinets and ensure vehicle identification through the attachment of numbered prisms; * Operate cash register equipment in parking garages, issuing vehicle entry and exit slips while safeguarding parking revenue integrity. **Requirements and qualifications** **What we’re looking for:** * Completed high school education; * Valid driver’s license (preferred). **Additional information** For healthcare units (hospitals or laboratory networks), upon selection in the hiring process, proof of vaccination against the following diseases will be required: **Hepatitis B, Adult Diphtheria-Tetanus, Measles-Mumps-Rubella, Influenza, COVID-19, and Yellow Fever.** **HOW WOULD YOU LIKE TO WORK FOR A COMPANY SERVING TOMORROW’S SMART CITIES?** INDIGO is the global leader in parking and individual mobility management. We operate in over 500 cities across 10 countries. In Brazil, we manage more than 370 operations across 97 cities in 24 states + DF. **HOW DO WE MAKE ALL THIS HAPPEN?** Worldwide, we count on over 9,000 employees—of whom 4,700 are based in Brazil. All of them manage customized, increasingly intelligent solutions that enable a seamless, integrated customer journey. One of INDIGO’s top priorities is listening to its employees and ensuring their successful career development. That’s why we invest in training programs and develop policies supporting professional growth. Additionally, we actively promote gender equality, equal opportunity, and anti-discrimination practices. Our goal is to create a workplace where everyone feels fulfilled, motivated, and engaged. **More purpose, less impact, more Indigo** We are transforming our parking facilities into useful, sustainable service hubs—forming crucial links in the urban mobility chain. Without parking, there is no mobility; without mobility, there is no development. Yet this development must align with people’s aspirations: less stress, noise, pollution, and traffic congestion. That’s why **“creating spaces for a calm city in motion”** is what we do at Indigo. This is our purpose. This is what we work toward every day. Shall we build this future together? **#JOININDIGO**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

Yard Operator

We value diversity and are committed to inclusion. All of our positions are open to people of all backgrounds, fostering an environment where differences are respected and celebrated. Join us! **Responsibilities and duties** **Responsibilities and challenges** * Immediately register every vehicle entering the parking lot; * Verify whether customers are authorized, monthly pass holders, or residents, and confirm that the customer possesses valid identification credentials; * Inform customers about parking procedures and regulations—including grace periods, fees, location, and other relevant information—with a constant focus on providing excellent user reception; * Monitor for jammed or malfunctioning tickets, and retrieve tickets if the Ticket Deposit is full; * Properly store vehicle keys in key cabinets and ensure vehicle identification by attaching numbered prisms; * Operate cash register equipment in parking garages, issuing vehicle entry and exit slips and ensuring the integrity of parking revenue. **Requirements and qualifications** **What we’re looking for:** * Completed high school education; * Valid driver’s license (preferred). **Additional information** For healthcare units (hospitals or laboratory networks), upon approval in the selection process, proof of the following vaccinations will be required: **Hepatitis B, Adult Diphtheria-Tetanus (DT), Measles-Mumps-Rubella (MMR), Influenza, COVID-19, and Yellow Fever.** **HOW ABOUT WORKING FOR A COMPANY SERVING TOMORROW’S SMART CITIES?** INDIGO is the global leader in parking and individual mobility management. We operate in over 500 cities across 10 countries. In Brazil, we manage more than 370 operations across 97 cities in 24 states + DF. **HOW DO WE MAKE ALL THIS HAPPEN?** Worldwide, we count on over 9,000 employees—of whom 4,700 are Brazilian. All of them manage customized, increasingly intelligent solutions that enable a smooth and integrated customer journey. One of INDIGO’s top priorities is listening to its employees and ensuring they enjoy successful careers. That’s why we invest in training and develop career advancement policies. Additionally, we strive to foster gender equality, promote equal opportunity, and combat discrimination. Our goal is to create a workplace where everyone feels fulfilled, motivated, and engaged. **More purpose, less impact, more Indigo** We are transforming our parking facilities into useful, sustainable service hubs that form crucial links in the urban mobility chain. Without parking, there is no mobility—and without mobility, there is no development. Yet this development must align with people’s desires: less stress, noise, pollution, and traffic. That’s why **“creating spaces for a calm city in motion”** is what we do at Indigo. This is our purpose. This is what we work toward every day. Shall we build this future together? **#JoinIndigo**

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

HOUSEKEEPING MANAGER / HOUSEKEEPING SUPERVISOR649917448268811211

Indeed

HOUSEKEEPING MANAGER / HOUSEKEEPING SUPERVISOR

**Company Description** Why work for Accor? We are much more than a global leader. Welcome as you are—and you’ll find a job and a brand that match your personality. We support your growth and learning every day, ensuring your work brings purpose to your life, so that during your journey with us, you can continue exploring the limitless possibilities at Accor. By joining Accor, every chapter of your story is yours to write—and together, we can imagine tomorrow’s hospitality. Discover the life waiting for you at Accor—visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! \#BELIMITLESS **Job Description** Ensure availability of clean and well-organized guest rooms, as well as organization and cleaning of public areas, in compliance with the quality standards required by the brand. Be responsible for the Housekeeping department, covering organization, cleaning, and maintenance of guest rooms and hotel public areas (social and service), leading the team, prioritizing and assigning tasks, and resolving relevant operational issues. * Be responsible for purchasing, maintenance, and inventory of uniforms and linens. * Maintain contact with suppliers—attending to them, learning about their products, evaluating the advantages offered, preparing quotations, and placing orders upon validation by the supervisor. * Supervise Laundry operations (external or internal). * Participate in drafting the annual budget together with the supervisor, as well as monitoring Actual vs. Budget performance. * Be responsible for maintaining the hotel’s décor—including upholstery, floristry, and art objects. * Control purchases for the Housekeeping department—verifying product types, prices, quantities, etc.—and correcting any discrepancies, validating with management if necessary. * Maintain contact with other departments to resolve various matters related to the area of responsibility. * Be responsible for managing “Lost & Found” items—ensuring proper delivery to guests or final destination, while observing storage timeframes. * Ensure achievement of targets established in the management contract. * Ensure implementation of “Self-Control” processes and procedures within the department. * Lead the team under your responsibility—selecting, training, evaluating performance, and motivating staff. **Qualifications** **EDUCATION / TRAINING** **Minimum** \- Bachelor’s degree completed **Preferred** \- Bachelor’s degree in Tourism, Hospitality, or related field **SPECIFIC KNOWLEDGE** **Minimum:** * Knowledge of Housekeeping routines and procedures * Hotel property management software * Microsoft Office suite and internet proficiency. **Preferred:** People management and cost control **Additional Information** Position of Trust We seek an organized, creative individual, attentive to detail, and highly motivated to work collaboratively. Required competencies: Leadership, Planning, Results Orientation, Decision-Making, and Flexibility.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Operador de Ventas Estudiantil - Barra Funda649916118670111212

Indeed

Operador de Ventas Estudiantil - Barra Funda

¡Estamos buscando un(a) profesional dinámico(a) y comunicativo(a) para unirse a nuestro equipo comercial! Responsabilidades: Realizar llamadas a clientes y potenciales clientes, presentando y ofreciendo los productos o servicios de la empresa. Identificar las necesidades de los clientes y proponer soluciones personalizadas, destacando los principales beneficios. Negociar condiciones comerciales (valores, plazos, formas de pago), con enfoque en cerrar la venta durante el contacto. Registrar todos los contactos en el sistema, manteniendo un historial completo y actualizado. Cumplir con las metas diarias, semanales y mensuales de ventas y productividad. Superar objeciones con argumentación clara, empática y persuasiva. Actualizar registros y garantizar la precisión de los datos de los clientes. Participar en capacitaciones periódicas sobre productos, técnicas de ventas y atención al cliente. Requisitos deseables: Buena comunicación verbal y escrita Perfil persuasivo y orientado a resultados Organización y atención al detalle La experiencia previa en ventas será un diferencial Escolaridad Mínima: Educación Secundaria (2º Grado) * VT * VR/VA * Asistencia médica * Asistencia odontológica * TotalPass * Descuentos en universidades

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Senior Condominium Consultant | Roque Petroni (South Zone)649916117058591213

Indeed

Senior Condominium Consultant | Roque Petroni (South Zone)

**About us:** With over 70 years of history and a forward-looking perspective, we are driven by the purpose of building more human and enjoyable ways of living collectively in cities. At Lello, we believe that living is a collective act; therefore, we place people at the center of the journey and use technology with empathy to simplify processes and strengthen connections. More than managing properties and condominiums, we cultivate relationships that transform daily life and regenerate urban living. If you seek an environment that values well-being, collaboration, diversity, and purpose-driven innovation, this is your place. Lello. Living unites. **Your mission here will be:** Ensure the accurate execution of supplier payment routines, guaranteeing adherence to deadlines, fiscal compliance, and efficiency in negotiable instrument negotiations. Contribute to the smooth flow of financial processes by providing precise and agile support to involved departments, resolving inquiries regarding payment status, and facilitating the proper execution of the company’s financial operations—always with a focus on organization and effective communication. Key challenges include client relationship management and day-to-day operational demands, such as: * Providing in-person internal, telephone, and digital channel customer service, delivering information, guidance for problem resolution, and directing clients to back-office departments; * Guiding and encouraging customers to use self-service for operational requests, highlighting the tools and solutions available at Lello. * Performing administrative and operational tasks related to customer service, such as controlling and updating documentation (minutes, records, files, etc.), modifying invoices, managing sporadic credits, etc. * Participating in condominium assemblies and preparing all necessary presentation materials. * Conducting periodic visits to condominiums. * Monitoring building maintenance conditions (physical structures); * Managing resident conflicts, budget forecasting, and condominium financial management. * Reviewing and analyzing the accounting statement file—including transaction history—drafting letters and circulars, analyzing inspection reports, and reviewing condominium utility consumption statements. **Requirements** * Experience in condominium management companies (mandatory); * Currently pursuing a bachelor’s degree in exact or humanities fields; * Intermediate Office suite proficiency (Word, Excel, PowerPoint); * Basic knowledge of labor legislation; * Financial management: cash flow, budget forecasting, financial reporting; * Development and monitoring of customer service plans. * Condominium financial management (desirable) Knowledge of condominium legislation (desirable) * ### **Employment Type:** CLT ### **Benefits:** Childcare Assistance, Dental Plan, Health Insurance, Life Insurance, Meal Voucher, Transportation Voucher, University Partnerships, Pet Shop Partnerships, School Partnerships, Referral Bonus for Candidate Recommendations ### **Department:** Condominium Customer Service

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Junior Condominium Consultant I Roque Petroni (South Zone)649916116897301214

Indeed

Junior Condominium Consultant I Roque Petroni (South Zone)

**About Us:** With over 70 years of history and a forward-looking perspective, we are driven by the purpose of building more human and enjoyable ways of collectively living in cities. At Lello, we believe that living is a collective act; therefore, we place people at the center of the journey and use technology with empathy to simplify processes and strengthen connections. More than managing properties and condominiums, we cultivate relationships that transform daily life and regenerate urban living. If you seek an environment that values well-being, collaboration, diversity, and purpose-driven innovation, this is your place. Lello. Living unites. **Your mission here will be:** Provide specialized consulting services to the condominiums within your client portfolio, maintaining close and continuous relationships, understanding, identifying, and proposing solutions for financial, structural, and operational issues—thereby contributing to the appreciation of the condominium, customer satisfaction, and achievement of the goals and results defined for your portfolio. **Responsibilities:** * Provide in-person internal, telephone, and digital channel customer service, delivering information, guidance for problem resolution, and directing customers to back-office departments; * Guide and encourage customers to use self-service options for operational requests, highlighting the tools and solutions available at Lello; * Perform administrative and operational tasks related to customer service, such as controlling and updating documentation (minutes, records, files, etc.), modifying invoices, managing ad-hoc credits, etc.; * Participate in general meetings and prepare all necessary presentation materials; * Conduct periodic visits to condominiums; * Monitor building maintenance conditions (physical structures); * Manage conflicts among residents, budget forecasting, and condominium financial management; * Review and analyze the accounting statement file, including the history of entries; draft letters and circulars; analyze inspection reports; and review condominium utility bills. **Requirements:** * Experience in condominium management companies; * Currently pursuing a bachelor’s degree in exact or humanities fields; * Intermediate Office suite proficiency (Word, Excel, PowerPoint); * Knowledge of condominium legislation; * Basic knowledge of labor legislation; * Financial management: cash flow, budget forecasting, financial reporting; * Development and monitoring of customer service plans; * Condominium financial management (desirable); * Knowledge of condominium legislation (desirable). **Work Schedule:** * Monday through Friday, from 8:30 AM to 6:00 PM, with a 1-hour break. **Location:** * Lello I Roque Petroni – Av. Roque Petroni Junior, 850 – Jardim das Acácias ### **Employment Type:** CLT ### **Benefits:** Childcare Assistance, Dental Plan, Health Insurance, Life Insurance, Meal Voucher, Transportation Voucher, University Partnerships, Pet Shop Partnerships, School Partnerships, Referral Bonus for Candidate Recommendations ### **Department:** Condominium Customer Service

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Back Office Telemarketing Agent649916116729631215

Indeed

Back Office Telemarketing Agent

**\*\*Available Positions:** Back Office Telemarketing Agent\*\* We are seeking a dedicated professional with strong communication skills to join our team as a Back Office Telemarketing Agent at RG Serviços de Escritórios Ltda. This role is essential to our customer service process and ensures the operational efficiency of our activities. The ideal candidate must have experience in telemarketing, with a focus on customer support. It is essential that the professional possesses clear and objective communication skills, both by telephone and email. The role involves problem resolution, tracking of service requests, and maintaining detailed records of customer interactions. You must have basic computer literacy and be familiar with CRM tools. Teamwork ability and results orientation are fundamental attributes for this position. The work environment is dynamic and challenging, where each day presents an opportunity to learn and grow. RG Serviços de Escritórios Ltda. offers a welcoming work environment and a competitive benefits package. If you are looking for an opportunity to apply your customer service skills in a setting that values professional development, this is the perfect chance. Interested candidates must send their resume and a brief description of their relevant experience directly to the Human Resources department. RG Serviços de Escritórios Ltda. reserves the right to contact only selected candidates for interviews. Join our team and become part of a company that values employee commitment and professional growth. **Minimum Education Level:** High School (Secondary Education)

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Receptionist Service for Automotive Manufacturer - Renault649916115119371216

Indeed

Receptionist Service for Automotive Manufacturer - Renault

**On-site position** Customer service for automotive manufacturers, addressing all product-related inquiries. The service is multiskill, covering chat, e-mail, and voice channels; the assigned team is determined based on profile and performance during training. Work location: Near República metro station Work schedule: 6 days on / 1 day off, Monday to Saturday Working hours: **1:40 PM to 8:00 PM Monday to Friday; Saturday from 8:40 AM to 3:00 PM** Requirements: Be over 18 years of age; Have completed high school Desirable experience in receptionist roles or handling critical customer interactions Minimum Education Level: High School (Secondary Education) * Meal allowance * Gympass * Transportation allowance * Educational partnerships * Food voucher * Health insurance * Dental insurance

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Administrative Assistant - Product Registration Assistant649916110056991217

Indeed

Administrative Assistant - Product Registration Assistant

If you are passionate about e-commerce—and excel at what you do—this is your opportunity! We are looking for the best professionals to join a dedicated and talented team in a dynamic, fast-growing environment. We are seeking a professional to join our product registration team. **About Us** SUPER25 is a young and innovative company operating in e-commerce since 2014. The company is experiencing constant growth and recognition from customers, partners, employees, and suppliers. We seek professionals with the following traits: proactive, responsible, innovative, and creative. **Responsibilities and Duties** *You will work with:* Uploading registered products onto the website platform and marketplaces Editing photos and banners Creating texts and descriptions **Requirements and Qualifications** *What we expect from you?* Computer literacy Experience with Photoshop **It would be great if you also have:** Knowledge of HTML. Knowledge of SEO. Knowledge of video editing. Knowledge of photography. **Your working hours will be:** Monday to Friday, from 9 a.m. to 6 p.m., with a 1-hour lunch break. Saturdays, from 9 a.m. to 1 p.m., with a 15-minute break. Job Type: Full-time CLT Benefits: * Transportation allowance Selection Question(s): * What is your commute to Jardim Triângulo – Taboão da Serra? Experience: * Adobe Photoshop (Preferred) * Canva (Preferred) * Microsoft Excel (Preferred) * Computer Skills (Preferred) Work Location: On-site

Estr. das Olarias, 780 - Jardim Triangulo, Taboão da Serra - SP, 06775-005, Brazil

Negotiable Salary

Analista de puestos y salarios senior649863889489931218

Indeed

Analista de puestos y salarios senior

**Descripción: Postúlese rápidamente por correo electrónico:** Vacante exclusiva para personas con discapacidad **Requisitos y calificaciones:** **Requisitos:** Título universitario completo, preferiblemente en Administración, Economía, Gestión de Recursos Humanos o áreas afines; Conocimientos sólidos en la gestión diaria de remuneraciones y beneficios; Deseable familiaridad con la metodología Korn Ferry; Paquete Office de nivel intermedio a avanzado; Inglés deseable. **Beneficios:** Participación en los beneficios, Asistencia médica, Vale Alimentación o Vale Refeição, Vale Combustível, Estacionamiento, Día libre en el cumpleaños, Plan de carrera, Alianzas con cursos y universidades **Jornada laboral:** Modalidad híbrida: Trabajará 03 días en régimen de teletrabajo y 02 días presenciales en la oficina, ubicada en la zona de Pinheiros, São Paulo/SP. La definición de los días será acordada con el candidato y es flexible. Horario flexible, a convenir de lunes a viernes. **Conocimientos:** **Nivel educativo:** Grado universitario \- (Administrativo) \- Completo 2601010046291666442

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Senior SAP DS/MM Consultant649863886688021219

Indeed

Senior SAP DS/MM Consultant

Description: We are looking for someone who dares to take the lead with us. Responsibilities and duties: Requirements and qualifications: * Proficiency in the Brazilian localization, * Order-to-Cash process. * Procurement and invoice verification. * ABAP for debugging and specification definition. Desirable: Additional information: * For your health, we offer medical and dental assistance without co-payment for exams and consultations. * Want more wellbeing? We offer Gympass and Zenklub (with two free sessions per month) so you can take care of your physical and mental health. * When hunger strikes, use our Caju meal benefit to shop at any supermarket or restaurant. * Love to travel? Here we have Férias & Co, a benefit that helps you make your dream trip a reality. * Have children? Count on our childcare allowance. * Growing family? We offer MomCare, a flexible monetary incentive after maternity leave for new Datunian mothers. * To personalize your work environment, count on our home office allowance. * Want to invest in your professional development? We partner with several renowned educational institutions to offer you discounts of up to 70% on undergraduate, graduate, MBA, language, and many other courses! To learn about all our benefits, visit the homepage of our careers page. 2601010046291912584

R. Kowarick, 336 - Jardim Bela Vista, Santo André - SP, 09040-290, Brazil

Negotiable Salary

Indeed

Loss Prevention Agent

**\*\*Job Opening:** Loss Prevention Agent\*\* We are looking for a dedicated and attentive professional to join our team as a Loss Prevention Agent at RG Serviços de Escritórios Ltda. This role is essential to ensuring the security and integrity of our assets and information. The ideal candidate must demonstrate vigilance, analytical skills, and the ability to work effectively in a team. As a Loss Prevention Agent, your main responsibilities will include monitoring high-risk areas, identifying suspicious behavior, and implementing preventive measures. You will be responsible for conducting regular patrols, analyzing security data, and collaborating with other teams to mitigate risks. Additionally, you will participate in training sessions and updates on best practices in loss prevention. Experience in security, surveillance, or related fields is an advantage. Knowledge of loss prevention techniques, security legislation, and sound investigative practices is highly valued. Candidates must demonstrate a proactive attitude, problem-solving ability, and strong work ethics. RG Serviços de Escritórios Ltda. offers a dynamic and challenging work environment with opportunities for professional growth. If you are passionate about ensuring security and seek an environment that values analytical and leadership skills, this is the perfect opportunity for you. Join our team and become part of a process that prioritizes the security and protection of all our assets. Help us build a safe and collaborative workplace. We look forward to your interest and application for this important role. **Minimum Education Level:** High School (Secondary Education)

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Telemarketing Operator - Sales649863877376011221

Indeed

Telemarketing Operator - Sales

Description: Apply quickly by email: Requirements and qualifications: * Clear and effective communication * Sales and persuasion skills * Knowledge of products and services * Ability to handle objections * Resilience and persistence * Organization and time management * Proficiency with technology and CRM systems * Empathy and active listening * Teamwork * Availability to work flexible hours Benefits: Transportation Allowance, Meal Allowance of R$ 30.00 Work schedule: Monday to Friday Knowledge: Education: Completed High School 2601010046291612513

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Bilingual Operations Supervisor (English)649863876569611222

Indeed

Bilingual Operations Supervisor (English)

Career Opportunity at Teleperformance Bilingual Operations Supervisor❗ Are you passionate about developing talent and looking for an opportunity to positively impact team performance? Teleperformance is looking for an Operations Supervisor to join our team in Lapa/SP! **Requirements** Proven experience as a Customer Service Supervisor, preferably in a Call Center environment. Experience with Social Media preferred for an integrated approach to customer service. Mastery of Call Center Operational Indicators, with the ability to analyze and optimize results. Intermediate/advanced knowledge of the Office Package is desirable. Availability to work in person in Lapa/SP. Advanced or fluent English. **Responsibilities:** Lead and motivate service teams to ensure excellence in the service provided. Monitor and analyze performance indicators, identifying opportunities for improvement. Provide support and guidance to employees, promoting a collaborative and productive work environment. Collaborate with other areas to implement integrated service strategies. Stay up to date on leading best practices and trends in the customer service industry. If you are an inspiring, results\-oriented leader and are ready to be part of a leading company in the sector, send your resume to us and be part of Teleperformance, where opportunities for growth and success are always present! NOTE: THIS VACANCY IS ALSO FOR PEOPLE WITH DISABILITIES \#VemSerTP \#Gestãodepessoas \#Callcenter \#Supervisor\#TPEvolution

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Systems Analyst (Protheus)649863875409951223

Indeed

Systems Analyst (Protheus)

Description: Apply quickly by email: Requirements and qualifications: * Knowledge of Protheus BackOffice modules: Billing, Inventory, Financial, Tax, Financial and Accounting; * Knowledge of Protheus ERP architecture and structure (Field creation, Menus, Parameters, Triggers, Patch/UPD application, LIB); * Knowledge of SQL Server (Query) Benefits: Chartered transportation, Meal voucher, Profit sharing, Transportation voucher Working hours: Monday to Thursday from 7:30 a.m. to 5:20 p.m.; Friday from 7:30 a.m. to 5:00 p.m. Knowledge: Education: Bachelor’s degree – field not specified – completed Technical skills: ADVPL, SQL Server 2601010046291522952

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Customer Relationship Assistant - Vila Industrial649863869817631224

Indeed

Customer Relationship Assistant - Vila Industrial

Description: Job Description: Customer Relationship AssistantJob Description: Customer Relationship AssistantResponsibilities:* Attend to and resolve customer requests courteously and efficiently. * Maintain a positive relationship with customers, ensuring their satisfaction. * Record and track customer interactions in the company's system. * Identify opportunities for improvement in customer service processes. * Collaborate with other departments within the company to ensure resolution of customer issues. Requirements:* Prior experience in customer service. * Verbal and written communication skills. * Ability to work under pressure and handle challenging situations. * Basic knowledge of CRM (Customer Relationship Management) systems. * Completed high school education; preferably pursuing a bachelor's degree in related fields. 2601010046291895665

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Senior Event Production Analyst649863262848011225

Indeed

Senior Event Production Analyst

**Main responsibilities:** * Plan, organize, and execute large-scale events, ensuring quality and impact of the experience. * Develop and implement product and service activations in various formats. * Manage schedules and ensure timely delivery within established deadlines. * Monitor and control budgets, ensuring execution within predefined limits. * Produce reports and presentations for technical and managerial leadership, including performance indicators and results. * Collaborate with internal departments and external vendors to ensure alignment and excellence in execution. **Requirements and qualifications:** * Previous experience in medium- or large-scale event production. * Knowledge of vendor and contract management. * Ability to prepare executive reports and presentations. * Bachelor’s degree in Communications, Marketing, Business Administration, or related fields is desirable. Remote work, but availability for travel and attendance at specific events is required. Hiring PJ model – 8-month contract **Salary:** 7k monthly **Benefits:** Nação Saúde Card + WellHub + Flash Card R$ 700.00

R. Kowarick, 336 - Jardim Bela Vista, Santo André - SP, 09040-290, Brazil

R$7,000/month

Manufacturing and Supply Chain Analytics and Reporting Specialist - Brasil (Open to remote)649858258650901226

Indeed

Manufacturing and Supply Chain Analytics and Reporting Specialist - Brasil (Open to remote)

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well. This position is in our Ag \& Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions. **Job Purpose and Impact** -------------------------- The Manufacturing and Supply Chain Analytics and Reporting Specialist job is responsible for collecting, processing, and analyzing complex datasets to generate actionable insights and builds detailed reports and dashboards using specifics tools. With minimal supervision, this job collaborates with cross functional teams to ensure data accuracy and integrity performing data and statistical analysis using various programming languages. This job plays a key role in effectively presenting data findings to partners to meet business objectives in Agriculture and Trading enterprise. **Key Accountabilities** ------------------------ * REPORTING \& VISUALIZATION: Builds detailed reports and dashboards using various tools, designs and implements data visualizations to communicate complex data clearly. * PROCESS IMPROVEMENT: Identifies opportunities to improve data collection and reporting processes and implements standard methodologies for data management and reporting. * QUALITY ASSURANCE \& DATA VALIDATION: Ensures the accuracy, consistency, and security of data across all reports and analyses. * DATA COLLECTION \& ANALYSIS: Captures, processes, prepares, and analyzes complex datasets to extract significant insights, develop and maintain automated reporting systems to streamline data analysis. * STAKEHOLDER MANAGEMENT: Cultivates and maintains positive partner´s relationships to understand their data needs, provides insights and finds improvement opportunities, and ensures reporting solutions address key objectives. * STATISTICAL ANALYSIS: Supports statistical analysis to identify trends, patterns, and anomalies in data using statistical software and programming languages for data manipulation and analysis. * COLLABORATION: Works closely with cross functional teams to understand data needs, value opportunities and delivers solutions in partnership with digital technology and data engineering teams to ensure data integrity and accuracy. * LITERACY: Coaches and advises to mature data consumption and analytics capabilities. * DATA ANALYSIS: Conducts moderate complex data analysis to uncover trends, patterns, and actionable insights for decision making. **Qualifications** ------------------ MINIMUM QUALIFICATIONS * Experience in Analytics and Reporting Specialist related to MSC (Manufacturing and Supply Chain) process, looking for trends creating reports to simplify calculations, get the data, building reports and dashboards. * Fluent in English, both spoken and written PREFERRED QUALIFICATIONS * Building reports and dashboards experience in Power BI or Tableau * Confirmed skills using reporting or data analysis tools * Confirmed skills in writing or modifying database queries \#LI\-JT1 \#LI\-Remote Equal Opportunity Employer, including Disability/Vet.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Onsite Video Support Technician649858258496031227

Indeed

Onsite Video Support Technician

This role is onsite client in São Paulo \- SP **Job Summary** This role is part of a team that is responsible for supporting the customer’s video conferencing environment and events. This includes providing technical support and troubleshooting for customer video conferencing issues, providing event support, tracking and resolving incidents, providing MACD support (including installing, updating, and configuring video conferencing equipment), maintaining a support knowledgebase and technical checklist of local rooms, guiding customers in the use of video conferencing equipment and software, monitoring meetings, supporting board room meetings, providing user training, and escalating to other teams and other vendors. This is a customer\-facing position, and the successful candidate will have excellent customer service skills. **Responsibilities** * Provide technical support for a customer’s end users. * Provide support for a customer’s video conferencing events/meetings. * Ensure conference rooms are functional and ready for video calls and events. * Monitor customer meetings and resolve any issues that arise. * Open tickets for incidents and maintain the customer incident management and CMDB systems. * Provide onsite support for video onsite Move, Add, Change, Delete (MACD) requests. This includes installing, configuring, maintaining, and removing video equipment as requested. * Escalate issues to Poly and provide updates on problems with standard Poly video conferencing products to help resolve customer issues. * Provide technical support in the resolution of non\-Poly related issues including, but not limited to, 3rd party appliances and peripherals. * Update and maintain customer video environment\-documentation and process documentation. * Assist in maintaining asset management for videoconferencing equipment, including adding information to a database and tracking the location of assets. * Perform any required testing and recovery from any Network breach related to virus attacks or any other fraudulent activities that affect managed video services on Poly equipment. * Validate end\-to\-end service functionality upon completion of installation activities. * De\-install and dispose of displaced hardware/assets as required, following customer asset disposal policies. **Education \& Experience Recommended** * Associate degree or equivalent experience preferred. * 2\+ years of Video Conferencing background supporting Audio\-Visual systems, including experience with Poly products and/or 3rd party video conferencing devices. **Preferred Certifications** NA **Knowledge \& Skills** * Knowledge Microsoft Teams rooms and conferencing essential. * Experience with installing and troubleshooting Poly video conferencing devices. * Experience with Trouble Ticket and Incident Management software systems preferred. * Experience with troubleshooting and incident diagnosis of computer and/or networking systems preferred. * Must be highly organized, detail\-oriented, self\-motivated, and able to work with little supervision. * Good verbal and written communication skills a plus. * Proficiency in speaking, reading and writing English preferred. * 2 years of working experience with customer services in direct hands\-on customer facing role (not telephone support) with exceptional professionalism and customer service skills. * Understanding of data network fundamentals: TCP/IP, cabling, and LAN troubleshooting a plus. * 1 year of working knowledge of H.320, H.323 and SIP protocols preferred. **Disclaimer** This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. \#LI\-POST

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

Indeed

SAP Consultant II

**Build your future with Sovos.** If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever\-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose\-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. **The Work You'll Do:** As a **Solution Consultant II – SAP** at Sovos, you'll be responsible for managing the effective completion of day\-to\-day tactical activities needed for the implementation of Sovos SAP\-integrated tax compliance solutions. Working hand in hand with project managers, you'll leverage your SAP expertise and product knowledge to achieve implementation targets and guide customers through successful deployments. You'll collaborate with technical and functional resources to achieve planned milestones, ensuring our SAP solutions meet local compliance requirements across global markets. This role offers the opportunity to work with Fortune 1000 companies and make a direct impact on how organizations manage tax compliance within their SAP environments. *More specifically, you will:* * Manage individual project activities to ensure completion within defined timelines for SAP implementation projects * Utilize extensive SAP product experience to ensure implementation is completed in accordance with local compliance requirements * Apply SAP technical and functional knowledge to guide customers on best practices to ensure software fulfills compliance requirements * Guide technical teams on troubleshooting based upon knowledge of SAP integration and local compliance requirements * Assist with light technical tasks such as PDF mapping adjustments as needed to fulfill customer commitments * Drive testing phases according to customer needs and Sovos' best practices within SAP environments * Communicate with internal and external project teams to ensure implementation activities are successful * Utilize SAP product/technical and functional experience to assist project managers in the control of project scope, schedule, and costs * Provide regular updates to internal and external stakeholders * Manage change control and communicate impact in project scope; identify issues and devise contingency plans * Assist project managers in creating and maintaining appropriate project documentation * Ensure project tasks are completed according to planning done by project managers and external stakeholders **What We Need From You:** * 1 to 2 years' experience in software/professional services company or electronic business\-to\-government compliance * Experience with SAP environments and integrations preferred * Ability to effectively manage multiple work assignments and projects * Strong time management, organizational, and decision\-making skills * Demonstrated track record of finishing projects on time and on budget * Excellent customer service skills * Comfortable working with Fortune 1000 companies * Strong communication skills, verbal and written * Ability to travel moderately to Sovos locations, events, and client sites * Fluency in English (written and verbal) **What Does Sovos Offer You?** The tools to enhance your life \- because we want you to enjoy your life outside of work and inside! * Flexible Time\-Off * Comprehensive Health Benefits * Meal Vouchers to Assist with Food Expenses * Bi\-Weekly Meeting Free Days * Mentoring Programs * Globally recognized Training and Development programs * Virtual English Club through Rosetta Stone, and more! Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. **Company Background** Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose\-built for always\-on compliance capabilities, our scalable IT\-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud\-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100\+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary

SAP Software Developer II649858258173461229

Indeed

SAP Software Developer II

**Build your future with Sovos.** If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever\-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose\-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. **The Work You'll Do:** As a **Software Engineer II** at Sovos, you'll be an integral part of our SAP development team, building and enhancing solutions that help businesses worldwide navigate complex tax compliance requirements. With 2\-4 years of experience, you'll operate as an effective individual contributor while also mentoring junior team members and driving technical excellence across the team. You'll work with cutting\-edge SAP technologies and collaborate with global teams to deliver high\-quality software solutions. This role offers the opportunity to grow your technical expertise, contribute to meaningful projects, and help shape the future of tax compliance technology. *More specifically, you will:* * Facilitate Sovos SDLC meetings and apply process improvement methodologies such as Lean, Kanban, and XP * Coach and mentor junior developers, leading them on shared stories and tasks * Develop high\-quality code consistent with Sovos conventions and accepted coding best practices, including design patterns * Draft designs and documentation for major functionality * Refine and improve development tools including IDEs, Jenkins, and test harnesses * Interact with internal stakeholders and customers around requirements, issues, and other common matters * Triage and resolve customer escalations independently * Identify impediments and play an active role in their resolution * Share technical knowledge with team members and help them identify, elaborate, and solve problems * Analyze and resolve complex problems while communicating technical concepts clearly **What We Need From You:** * BA/BS Degree in Computer Science, Software Engineering, or equivalent experience * Minimum 2 years of software development experience * Experience with SAP technologies and integration * Demonstrated ability to write clean, maintainable code following best practices and design patterns * Strong problem\-solving and analytical skills * Excellent communication and collaboration abilities * Commitment to continuous learning and professional development * Ability to work effectively in a global, distributed team environment * Fluency in English (written and verbal) **What Does Sovos Offer You?** The tools to enhance your life \- because we want you to enjoy your life outside of work and inside! * Flexible Time\-Off * Comprehensive Health Benefits * Meal Vouchers to Assist with Food Expenses * Bi\-Weekly Meeting Free Days * Mentoring Programs * Globally recognized Training and Development programs * Virtual English Club through Rosetta Stone, and more! Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. **Company Background** Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose\-built for always\-on compliance capabilities, our scalable IT\-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud\-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100\+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.

Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil

Negotiable Salary