Description
Job Summary:
Provide user technical support to ensure IT functionality, equipment, systems, and network maintenance for operational continuity.
Key Highlights:
1. User technical support
2. Equipment and system maintenance
3. Support in network administration and information security
**Job Objective:**
Provide technical support to users, ensuring proper operation of the company's information technology resources, including equipment, systems, and network maintenance, with a focus on operational continuity.
**Main Responsibilities:**
Provide technical support to users;
Install, configure, and maintain computers, printers, and peripherals;
Support network administration (internet, Wi\-Fi, cabling);
Assist in managing access to corporate systems and email;
Log and track technical support tickets;
Perform system and software updates;
Support backup and information security routines;
Contact IT vendors when necessary;
Document technical procedures and solutions;
**Working Hours:** Monday to Wednesday from 7:30 AM to 6:00 PM / Thursday and Friday from 8:00 AM to 6:00 PM