Description
Job Summary:
Professional to provide customer service, perform check-in/out procedures, manage reservations, and mediate information between hotel departments.
Key Highlights:
1. Active and professional guest service
2. Management of check-ins, check-outs, and reservations
3. Effective communication and information organization
Prerequisites for the Role:
* Proficiency in Word and Excel
* Active communication skills
* Completed high school education
* Organizational skills
* Professional attitude and demeanor
* Appropriate conduct during customer interactions
* Responsible
* Punctual
* Experience in reception, sales, or front desk roles (minimum 6 months)
Responsibilities of a Hotel Receptionist:
* Perform check\-in and check\-out
* Answer guest inquiries
* Provide important accommodation information
* Register guests
* Finalize reservations
* Process cancellations
* Request feedback
* Respond to e\-mails
* Control access to specific rooms
* Take and relay messages
* Answer telephone calls
* Maintain the reception area
* Serve as the information liaison between hotel departments
Remote work:
* No
Employment Type: Permanent CLT
Compensation: R$1\.800,00 \- R$2\.000,00 per month
Benefits:
* Fuel allowance
* Basic food basket
* Meal voucher
Selection Question(s):
* Do you reside in Capivari \- interior of São Paulo?
Education:
* Completed high school (Preferred)
Experience:
* Customer reception (Mandatory)
Language:
* English (Preferred)
Work Location: On-site