Description
Job Summary:
Receptionist for a psychiatric hospital, focused on humanized care, effective communication, empathy, organization, proactivity, responsibility, and teamwork.
Key Highlights:
1. Friendly and professional service to patients and visitors
2. Effective communication and empathy are essential qualities
3. Opportunity to work collaboratively in a psychiatric setting
Psychiatric Hospital in Campinas: 42 years of tradition and excellence in mental health
For over four decades, Vivência Psiquiatria has been dedicated to providing high-quality psychiatric care to patients in Campinas and surrounding areas. With a highly qualified and experienced multidisciplinary team, the hospital offers a humanized approach, always striving for patients' physical and mental well-being.
Responsibilities:
Greet patients, companions, and visitors in a friendly and professional manner.
Provide information regarding clinic services and operating hours.
Update patient records.
Handle telephone inquiries.
Essential Qualities:
Effective communication: Ability to communicate clearly, concisely, and objectively, both orally and in writing.
Empathy and courtesy: Ability to put oneself in others' shoes, demonstrating understanding and respect.
Organization and multitasking: Ability to manage multiple tasks simultaneously in an efficient and organized manner.
Proactivity and initiative: Ability to take initiative and seek solutions to problems.
Responsibility and reliability: Ability to assume responsibilities and meet deadlines.
Teamwork: Ability to collaborate effectively with colleagues.
Discretion: Ability to maintain confidentiality of sensitive information.
Qualifications:
Completed High School
Experience in customer service
Prior experience in a medical clinic is a plus
About the Position:
Preference for candidates aged 50+
Work schedule: 6 days on, 1 day off
Working hours: 1:20 PM to 7:00 PM
Employment Type: CLT (Consolidated Labor Laws)
Benefits:
Transportation Voucher (cash card)
Basic Food Basket
Dental Plan
SESC Membership
University Tuition Discount (Undergraduate and Postgraduate Programs)
Salary: To be negotiated
Position Type: Permanent CLT
Compensation: R$1.320,00 – R$1,900.00 per month
Benefits:
* Fuel Allowance
* Basic Food Basket
* Transportation Voucher
Experience:
* Customer Service (Preferred)
Position Type: Permanent CLT
Compensation: R$1.412,00 – R$2,000.00 per month
Experience:
* Customer Service (Preferred)