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Job Summary: Patient reception, issuance of invoices, and follow-up contact regarding document pending items, with emphasis on guidance and meeting customer needs. Key Highlights: 1. In-person and telephone patient support 2. Direct customer guidance and support 3. An environment that values inclusion and diversity ###### **Campo Grande, MS****The company accepts applications from candidates located in any city across Brazil** ###### **Assistant/** **Operational** ###### **To be determined** **Job Details** -------------------- **Description**: **Requirements:** * Education: Completed high school; * Prior experience in this role is desirable. **Responsibilities:** * Attend to inpatient and outpatient patients via in-person interaction; * Collect payments and issue invoices for patient services; * Contact scheduled patients regarding pending documents via phone and e\-mail; * Guide and respond to requests according to customer needs. **Additional Information:** * Work location: Campo Grande/MS; * Work schedules: (6 days on / 1 day off\) or (12 hours on / 36 hours off\); * Availability for training. **Requirements** -------------- ### **Minimum Education Level** Completed High School (Secondary Education) **Benefits** -------------- Medical assistance Dental assistance Childcare allowance Partnership agreements with affiliated companies Life insurance Meal voucher Transportation voucher Product discounts ### **About Rede D'Or** Founded in 1977 as “Cardiolab”, the network currently operates 75 owned hospitals and 3 managed hospitals, as well as 55 oncology clinics across the states of RJ, SP, MG, PE, BA, MA, SE, CE, AL, PB, PR, MS, PA, and DF. It manages various brands, with a stronger presence in Rio de Janeiro under the “D’Or” brand; in São Paulo under “São Luiz”; in Pernambuco under “Esperança”; in the Federal District under “Santa Luzia” and “Santa Helena”; in Maranhão under "UDI"; in Bahia under "São Rafael"; in Sergipe under "São Lucas"; in Paraná under “Santa Cruz”; in Minas Gerais under “Biocor”; in Mato Grosso do Sul under "Proncor"; in Paraíba under “Nossa Senhora das Neves”; in Ceará under “São Carlos”; and the premium brand "Star" in RJ, SP, and DF. On December 23, 2022, Rede D’Or’s value proposition was significantly strengthened following its business combination with SulAmérica—the largest health insurer in Brazil and one of the country’s leading healthcare operators. Operating across health and dental insurance, life and personal accident insurance, asset management, and private pension, SulAmérica employs over 4,000 professionals and serves more than 7 million customers nationwide. We believe in our responsibility to contribute toward a fairer, more inclusive society offering equal opportunities; therefore, all our job openings are open to individuals from diverse backgrounds and circumstances, including persons with disabilities. If you are a qualified professional with an innovative mindset and up-to-date expertise in your field, join our team. We offer more than just jobs—we offer opportunities for you to make a difference.
