Operations and Business Coordinator

Description

Job Summary: Join the patient care team of Brazil's largest integrated healthcare network in an agile environment that values innovation and leadership, caring for patients. Key Highlights: 1. Agile environment that values innovation and leadership 2. Opportunity to manage patient care 3. Part of Brazil's largest integrated healthcare network Join the patient care team of Brazil's largest integrated healthcare network. Here, you will find an agile environment that values innovation and leadership. In this team, you have the opportunity to manage patient care at hospitals, laboratories, and the Customer Service Center of Brazil's largest integrated healthcare network. We care comprehensively, which is why we are present at every touchpoint in the lives of millions of patients—and this is how we achieve outstanding results, as we welcome all individuals exactly as they are. **Diversity matters to us!** We recognize that diversity enhances innovation in our workplaces; more importantly, we are certain that we are part of this transformation. We promote dignity and respect for all people, ensuring they feel safe being their authentic selves. Our opportunities are open to everyone who believes in transforming the future of healthcare. We encourage applications from all individuals who recognize the importance of building a workplace free from prejudice, harassment, and discrimination—be part of this transformation and \#VemSerDasa. Together, we always deliver our best. Be the person who transforms the future of healthcare, **\#VemPraDasa \#DasaLovers \#VemSerDasa** **Important:** We do not charge any fees during our selection processes. **Responsibilities and Duties** * Coordinate the healthcare team—reception and nursing (sample collections, diagnostic procedures); * Analyze, clarify doubts, propose optimal managerial solutions, and interact with technical teams and hospital staff to ensure customer satisfaction and service quality; * People management; * Performance indicators and goals; * Financial management and results. **Requirements and Qualifications** * Completed undergraduate degree in Nursing, Biological Sciences, Pharmacy, and/or Biomedicine; * Prior experience leading teams, units, departments, or activities; * Experience in customer relationship management; * Knowledge of diagnostic/laboratory units. **Additional Information** Work model: On-site By caring for our people, we become the healthcare that people desire and the world needs—check out our benefits: * Nutrition support: Meal Allowance/Meal Card or on-site cafeteria (depending on location); * Health support: Health Insurance and Life Insurance; * Professional development: Dasa University, Development and Career Cycle, Technology/PMAX Academies, and the Crescer Program within Dasa; * Others: Transportation Allowance and Performance Bonus (PPR). Only Dasa offers—the Health Program, built upon five pillars: * Spiritual: Yoga; * Physical: TotalPass, primary care clinic, discounts on exams and vaccines; * Intellectual: Dasa University; * Relational: UAU Benefits Club and SESC benefits; * Emotional: Telepsychology. * Benefits may vary depending on the job location and brand. Important: You are applying to our talent pool for positions across Brazil, in locations where Dasa operates (Northeast, Central-West, Southeast, and South regions of Brazil). Therefore, please note that once a position matching your profile becomes available, we will contact you. Meanwhile, keep your information updated and complete all online assessment stages so we can learn more about you. **Be part of the future of healthcare** Our passion for caring for people and delivering the best experience to our customers drives us forward. Have you ever imagined being part of Latin America’s largest laboratory network and contributing to transforming the future of healthcare? Here, we constantly seek innovative solutions for disease detection and prevention, focusing on compassionate care, quality excellence, and holistic attention. We are a reference in technology and innovation, offering a comprehensive portfolio of tests and services enabling us to care for over 20 million patients annually. Join our purpose and experience daily what it means to transform healthcare with excellence, empathy, and commitment. **Being Dasa means being yourself** We believe diversity drives innovation—and above all, is essential to building a fairer, more inclusive, and transformative environment. We value respect, creating a space where everyone feels safe to be their true self. That’s why our opportunities are open to anyone who identifies with our purpose of transforming the future of healthcare. To access more opportunities, visit: dasa.com.br/carreira **\#VemSerDasa** **Important:** We do not charge any fees during our selection processes.