Job Summary: Handle sales-related demands for products, guide customers, and ensure favorable commercial terms for the company. Key Highlights: 1. Technical and functional product support 2. Customer portfolio management 3. Negotiation and delivery assurance **Job Mission** Provide sales-area support for technical and functional aspects of products, contributing to customers' appropriate decision-making and minimizing risks for both customers and the company. ### **Main Responsibilities** * Acquire thorough technical and functional knowledge of the products sold, aiming to meet the company's demands and interests. * Serve customers at the counter, identifying their needs and providing them with all necessary information about available products and their proper usage. * Ensure commercial terms that satisfy customers while meeting the company's financial interests, especially regarding receivables risk in credit sales. * Manage the customer portfolio by analyzing, classifying, and prioritizing service according to customer needs. * Understand and address customer demands, demonstrating advantages and disadvantages of possible solutions, supporting decision-making, processing sales, and guaranteeing delivery within the company's logistical capacity and the customer's urgency. ### **Basic Requirements** * Completed high school education. * Two years of experience in sales and customer service. ### **Desirable Requirements** **Additional Knowledge** * Knowledge of refrigeration. * Knowledge of sales techniques. * Knowledge of negotiation techniques.
João Silva
Indeed · HR
João Silva
Indeed · HR
