Receptionist/Customer Service Representative

Description

Job Summary: We are seeking a communicative, organized, and proactive individual to work at the gym reception, serving as the first point of contact for our students and visitors and playing a key role in the customer experience. Key Highlights: 1. A culture that values health, teamwork, and excellence in customer service. 2. A modern environment with high student traffic and professional visibility. 3. Constant challenges, technical development, and growth opportunities. What is the work environment like? Here’s what you’ll find: * A culture that values health, teamwork, and excellence in customer service. * A modern environment with high student traffic and opportunities for professional visibility. * Constant challenges and room for technical development. * A career progression program and internal growth opportunities. About the Position We are seeking a communicative, organized, and proactive individual to work at the gym reception, serving as the first point of contact for our students and visitors. The reception is a key element in the customer experience and in the smooth operation of the unit. Main Responsibilities * In-person, telephone, and WhatsApp customer service * Student registration and access control * Presentation of membership plans and enrollment closure * Reception organization and cash handling * Support in administrative routines * Support for instructors and internal staff * Monitoring of overdue payments and plan renewals Requirements * Completed high school education * Strong verbal and written communication skills * Basic computer literacy * Aptitude for public service and sales * Organizational skills and sense of responsibility Preferred Qualifications * Prior experience working at a gym reception * Experience with targets and sales * Familiarity with gym management systems Employment Type: Full-time CLT Work Location: On-site