IT Service Desk Apprentice - Campo Grande/MS

Description

Job Summary: As an IT Service Desk Apprentice, you will support daily operations within the department, contributing to equipment organization and ensuring optimal functionality of technology resources. Key Highlights: 1. Collaborative, dynamic environment with real opportunities for development. 2. Focus on learning and development in the Information Technology field. 3. Culture guided by values such as collaboration and excellence. **Grow with Cardway** At Cardway, we believe that well-built connections drive businesses and transform careers. We are a payments company powered by people, technology, and relationships — operating in an environment where you can learn, develop, and see the impact of your work on both our company’s growth and that of our partners. If you seek a collaborative, dynamic environment offering real development opportunities — and wish to join a team that builds results together — this could be your next opportunity. **About Cardway** Cardway is a Brazilian payments and digital solutions company formed through the merger of Grupocard and Movilway — two market leaders with decades of expertise and innovation in the sector. We offer a comprehensive, integrated portfolio of solutions covering payment methods, telecommunications, digital services, urban mobility, banking services, and the CardHub platform — connecting everything into a single ecosystem for our partners. Our focus is simplifying our partners’ day-to-day operations and accelerating business growth across Brazil. Our culture is guided by core values that shape our decisions: * Commitment to Partners and Customers * Transparency * Excellence in Practice * Collaboration * Responsibility We believe sustainable results emerge when people feel valued and work together in an ethical, collaborative, and well-structured environment. **Responsibilities and Duties** As an **Apprentice**, you will play an important role supporting departmental routines, contributing to equipment organization and ensuring optimal functionality of the company’s technology resources. Your main responsibilities will include: * Supporting registration and control of equipment responsibility agreements, ensuring information organization and traceability. * Assisting with procurement tracking for equipment and peripherals, supporting acquisition control and recordkeeping. * Contributing to the organization and control of the IT equipment inventory. * Supporting basic computer maintenance routines, ensuring equipment functionality. * Assisting with document organization, recordkeeping, and departmental controls. * Providing operational support to departmental requests as needed. **Work Location:** Campo Grande/MS **Requirements and Qualifications** For this position, we seek individuals eager to learn, grow, and begin their career in Information Technology. **Mandatory Requirements:** * Currently enrolled in or completed high school * Basic computer knowledge * Interest in pursuing a career in Information Technology **Competencies and Skills:** * Organizational skills and attention to detail * Proactivity and eagerness to learn * Sense of responsibility * Strong communication skills * Ability to work effectively in teams * Commitment to deadlines * Interest in technology **Additional Benefits** * Medical and Dental Assistance * Partnership with TotalPass * Life Insurance * Meal/Voucher Allowance * Christmas Bonus * SESC Membership * Free medical consultations via Conexa Saúde * PET Care Partnership with Guapeco (discounts and benefits for pet care) * Transportation Allowance In addition to a comprehensive benefits package, you’ll also have access to Uniway — our corporate education platform offering courses and training programs to support your professional growth. **Diversity Matters (A Lot!)** This position is also open to persons with disabilities (PWD). At Cardway, we value attitudes, knowledge, and the drive to make things happen. We believe in the power of connections and in diversity in all its forms. Regardless of age, race, color, religion, gender identity, or sexual orientation, we seek individuals with passion in their eyes and a desire to drive real change. **Secure and Transparent Selection Process** Cardway does not request any payment, paid course enrollment, or fees at any stage of the selection process. All official communications are exclusively conducted through company channels. If you have questions, please contact our Recruitment and Selection team at: recrutamento@cardway.com.br Our commitment is to ensure an ethical, secure, and transparent process for everyone! Do you resonate with this opportunity? Then apply now and grow with us! At Cardway, you don’t just fill a position — you make a real difference in Brazilian retail. We’re the company that connects payment methods, top-ups, mobility, and technology so millions of people can buy, sell, and move with less friction. Here, we operate with clear goals, direct conversations, and zero comfort zones. We value those who think like owners, take responsibility, truly collaborate, and deliver excellence daily. If you want a place where your ideas are tested in practice, learning is constant, and results matter as much as respect for people — Cardway is your next professional home. Come grow with us.