Description
The Junior Commercial Attendant position is responsible for serving customers by providing information about products and services, conducting sales, and performing post-sales activities. In addition, this role supports the company's commercial demands, contributing to customer satisfaction and loyalty.
* Serve customers in person and via telephone, clarifying doubts and providing information about the company's products and services.
* Conduct sales of products and services, following the company's established commercial strategies.
* Perform post-sales activities, monitoring customer satisfaction and seeking to resolve potential issues or complaints.
* Support the company's commercial demands, such as preparing commercial proposals, sales follow-up, and updating customer records.
* Contribute to customer loyalty by maintaining close relationships and efficiently addressing their needs.
* Perform administrative tasks related to the commercial department, such as controlling promotional material inventory and generating sales reports.
* Participate in training and development programs offered by the company to enhance skills and knowledge in the commercial field.
* Maintain workplace organization and cleanliness to ensure a pleasant environment for customer service.