Job Summary: We are looking for a consultative professional to understand customers’ needs, offer solutions, and actively engage in proactive, reactive, and post-sales activities. Key Highlights: 1. Consultative sales: focus on understanding to serve the customer. 2. Teamwork and proactivity with a results-oriented approach. 3. Customer development and retention (upsell and cross-sell). Opportunity Summary: We are seeking a consultative professional who does not merely “take orders”, but instead seeks to understand the customer’s needs and provide the best solution. If you possess strong communication skills, are proactive, and enjoy working with goals and people, this opportunity is for you! **Your Responsibilities (Key Activities):** **1. Proactive Outreach and Sales:** * Initiate proactive contact with customers via phone, email, and WhatsApp to present products. * Collect strategic information for database updates and sales opportunities. * Negotiate outstanding financial matters (preventive and active collections) with assigned customers. **2. Reactive Customer Support:** * Perform call screening and routing of incoming inquiries. * Provide customer support by clarifying questions regarding products, sales channels, and commercial terms. **3. Post-Sales and Relationship Management:** * Monitor the customer portfolio to ensure repeat purchases. * Develop customers: foster loyalty and propose alternative product options or product bundles (upsell and cross-sell). **Requirements (What We’re Looking For):** * **Education:** Completed high school. * **Computer Skills:** Intermediate proficiency (Microsoft Office suite, email, and ease using systems). * **Communication:** Excellent written and verbal communication (ability to express oneself clearly and professionally). **Preferred Qualifications (Advantageous):** * **Higher Education:** Currently enrolled in or completed degree program (e.g., Business Administration, Commercial Management, Marketing, or related fields). * **Sales Experience:** Proven experience in commercial roles and negotiation. **Behavioral Profile (Soft Skills):** * **Consultative Sales:** Focus on understanding to serve. * **Problem Solving:** Initiative to analyze situations and propose swift solutions without waiting for explicit instructions on obvious matters. * **Teamwork:** Genuine collaboration with colleagues, aligning toward shared objectives. * **Proactivity and Engagement:** “Owner’s mindset.” Propose improvements and demonstrate genuine commitment to goals and the company’s mission. Employment Type: Full-time, Permanent CLT Benefits: * Medical insurance * Dental insurance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: On-site