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Job Summary: The educational group is seeking an IT technical support professional to perform maintenance, configuration, and user support in an innovative and growth-oriented environment. Key Highlights: 1. Join the largest educational group in the country, driving innovation. 2. Work in a collaborative environment focused on student success. 3. Support diversity and inclusion, building an incredible future. We are the most diverse educational group in the country. Every day, we create incredible futures through innovation. We roll up our sleeves to turn ideas into reality. We face challenges with resilience and adapt to constant change. Here, we are a team—not heroes—guided by the desire to make a difference and connected in one way only: the \#CognaWay. Our relationship is direct and respectful, and the success of our students and clients is our success. Moreover, we value diversity because we know that the more diverse our repertoire, the more comprehensive and inclusive we become. Together, we empower people to build a better version of themselves! So, are you ready to join the absolute leader in the educational segment? Come to Cogna. **Responsibilities and Duties** * Computer and laptop maintenance * Technical support to users * Software installation and configuration * Basic network and internet administration * Backup control * Printer and equipment support * Information security support **Requirements and Qualifications** * Technical or higher education degree in IT (completed or in progress) * Experience in technical support and networks * Knowledge of Windows and Office suite * Familiarity with firewalls, routers, and backup systems * Strong communication skills **Additional Information** **What can you expect from us?** * Undergraduate and postgraduate scholarship programs: available at our educational units for you and your dependents (spouse and children). * Birthday Day Off: choose a day to relax and celebrate. * SESC Membership: access numerous opportunities to improve quality of life. * Univers Pharmacy Program: discounts on a wide range of medications. * Corporate University: various learning paths and free courses in our corporate university to help you grow with us. * Book discounts: purchase top titles from our publishing houses. * Wellhub (Gympass): stay active in your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities. * Life Insurance: mandatory benefit for all CLT employees, at no cost, effective from your admission date. Here, we believe in respect, diversity, and the pursuit of inclusion in all its forms. All qualified candidates will be considered regardless of race, gender, gender identity, gender expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance, generating employability for diverse talents. Come enrich our team! Innovation drives us. Cogna is one of the world’s largest education organizations and a pioneer in Brazil. Our mission is to “empower people to build a better version of themselves.” With over 50 years of tradition, we are now among the world’s largest education companies, operating a broad business model with abundant growth opportunities. We deliver educational products and services spanning from early childhood learning to senior education. Evolution and dynamism—the hallmarks of a young startup—are embedded in our DNA, yet supported by the infrastructure of a large enterprise with over 70 brands. Here, we act with student success in mind. We are passionate about education and value people. We take responsibility for making things happen, always generating sustainable value—and together, we achieve more. We are **Cogna!**
