Collections Negotiator

Description

Job Summary: Professional to work in credit recovery, focusing on negotiation and closing agreements with delinquent customers. Key Highlights: 1. Expertise in credit recovery and overcoming financial challenges. 2. Consistent approach and strong partnership with clients. 3. Values empathy, effectiveness, and transparency. #### **We are NWSoluções, specialists in helping people like you overcome financial challenges**. Operating nationwide across Brazil, our services span from amicable to legal collection phases, and our credit recovery approach stands out for the consistency and strong partnership we maintain with our clients. #### **We believe in the transformative power of empathy**, distinguishing ourselves through effectiveness and transparency. For us, challenges are simply one way to demonstrate the strength of our community in action. #### **\#JoinNWSolucoes** #### **\#WeAreNW** **Responsibilities and Duties** * Locate and contact delinquent customers; * Analyze collection operations; * Negotiate optimal payment methods; * Close agreements with customers; * Monitor the debt settlement process; * Process write-offs with customers. **Requirements and Qualifications** * Microsoft Office suite; * Negotiation skills; * Experience in collections and customer service (telephony). #### **We are NWSoluções, a company part of NWGroup (Nelson Wilians Group), specialists in helping people like you overcome financial challenges. Operating nationwide across Brazil, our services span from amicable to legal collection phases, and our credit recovery approach stands out for consistency and the strong partnership we maintain with our clients**