Job Summary: Work in the sales area, providing technical and functional support on products to assist customers and mitigate risks. Key Highlights: 1. Technical and functional support in product sales 2. Customer portfolio management 3. Ensuring commercial terms and customer satisfaction **Job Mission** Address sales-related demands concerning the technical and functional aspects of products, contributing to customers' appropriate decision-making and minimizing risks for both customers and the company. ### **Main Responsibilities** * Acquire thorough technical and functional knowledge of the products sold, aiming to meet the company's demands and interests; * Attend to customers in person or by phone, identifying their needs and guiding them with all necessary information regarding available products and their proper use; * Understand and address customer requirements by assessing their installations either remotely or *in loco*, demonstrating advantages and disadvantages of possible solutions, supporting decision-making, processing sales, and ensuring delivery within the company's logistical capacity and the customer's urgency; * Ensure commercial terms that satisfy the customer while meeting the company's financial interests, especially regarding receivables risk in credit sales; * Manage the customer portfolio by analyzing, classifying, and prioritizing attention based on needs. ### **Basic Requirements** * Completed high school education; * Minimum 2 years of experience in sales; * Knowledge of sales techniques; * Knowledge of negotiation techniques. ### **Desirable Requirements** * Knowledge and experience in Refrigeration will be considered a plus; * Undergraduate studies in progress.
João Silva
Indeed · HR
João Silva
Indeed · HR
