Operational Assistant - TRANSPORTATION CARDS

Description

Job Summary: Professional responsible for customer service, transportation benefit card operations, system updates, and operational/administrative support. Key Highlights: 1. Customer support via email and telephone 2. Operational management of transportation benefit cards 3. Administrative activities and technical support **Job Responsibilities:** * Respond to and handle customer requests via email and telephone; * Manage card inventory; * Perform operations such as card registration, application, and association on electronic transportation benefit card operator websites; * Request card blocking and reissuance; * Update spreadsheets and internal systems; * Carry out operational/administrative tasks in accordance with departmental standards and procedures; * Maintain a clean and organized workplace and materials; * Provide technical-operational support to relevant departments; * Perform other related duties inherent to the position, as well as tasks assigned by the immediate supervisor. **Requirements:** Bachelor's degree completed or in progress — undergraduate studies in Administration or related fields. Intermediate Microsoft Office proficiency Relevant work experience **Compensation + Benefits:** Salary: R$ 2043.87 Transportation Voucher (VT) + Meal Voucher (VR) R$ 648.04 + Food Allowance (VA) R$ 537.84 + Health Insurance + Dental Insurance + Life Insurance + Education Assistance + Birthday Day Off and Gift Voucher + Profit-Sharing Program (PPR) **Working Hours:** Monday to Friday, from 08:30 to 12:00, 1 hour and 30 minutes lunch break, then from 13:30 to 18:00. Minimum Educational Requirement: Bachelor's Degree